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Status of brands in children’s consumption: What letters to Santa posted on La Poste website tell us

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  • Stéphane Ganassali

    (IREGE - Institut de Recherche en Gestion et en Economie - USMB [Université de Savoie] [Université de Chambéry] - Université Savoie Mont Blanc)

Abstract

The purpose of the research is to identify different consumption styles based on a large collection of letters to Santa written by some children and/or their families and submitted to the French Post website (La Poste). One of our main interests focuses on the presence and weight of brands and licenses in children's wish lists. We have had access to all the anonymous posts sent to Santa Claus through La Poste's website during the 2013 and 2014 Christmas holidays. We analyzed the nature of the wish lists as shown in the 43,000‐post database using several textual data analysis techniques. Extensive heterogeneity was found among children's and families' postures regarding that specific ritual. The different types of emails reflect the meaning families associate with Christmas time but also their different consumption styles or attitudes toward consumption: reasoned, educational, hedonistic, or materialistic, for example. When focusing on brands and licenses, we can also observe significant differences in the way families and children include them in their consumption decisions. Brands could have a very different weight in Christmas wish lists and their natures reflect different value transmission modes. The French market for Christmas children brands is rather stable and focuses on a few top leading global brands such as Playmobil, Barbie, or Lego. At least one of the ten leading brands is mentioned in half of evaluated Christmas wish lists. The analysis confirms that brands are very clearly gendered and associated with the children's ages. Peak time for brand desire is alleged to be reached between the age of 7 and 9. To our knowledge, our research is the first to analyze a large sample of spontaneous data to capture children's consumption styles and attitudes toward brands. Because of our classification, a first typology of parental consumption styles has also been identified.

Suggested Citation

  • Stéphane Ganassali, 2019. "Status of brands in children’s consumption: What letters to Santa posted on La Poste website tell us," Post-Print halshs-01959210, HAL.
  • Handle: RePEc:hal:journl:halshs-01959210
    DOI: 10.1002/mar.21153
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01959210
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    References listed on IDEAS

    as
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    Keywords

    Santa; children’s consumption; gifts; Consumer Generated Content; textual data analysis;
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