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Consumer behavior and payment choice: a conference summary

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Author Info
Marianne Crowe
Scott Schuh
Joanna Stavins
Abstract

The Emerging Payments Research Group (EPRG) at the Federal Reserve Bank of Boston sponsored a new conference, “Consumer Behavior and Payment Choice: How and Why Do Consumers Choose Their Payment Methods?” on October 27–28, 2005, at the Boston Fed. The conference brought together a diverse set of participants from the academic, private, and public sectors. This paper provides a summary and overview of the conference. Key conclusions are that the consumer’s decision-making process concerning payment choice is quite complex, that standard economic models have difficulty incorporating this complexity, that additional research—especially interdisciplinary research—into consumer choice of payment method is needed, and that this conference was an important step in that direction.

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Paper provided by Federal Reserve Bank of Boston in its series Public Policy Discussion Paper with number 06-1.

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Date of creation: 2006
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Handle: RePEc:fip:fedbpp:06-1

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Keywords: Payment systems Electronic funds transfers

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This paper has been announced in the following NEP Reports: References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
  1. Gene Amromin & Carrie Jankowski & Richard D. Porter, 2005. "Transforming payment choices by doubling fees on the Illinois Tollway," Conference Series ; [Proceedings], Federal Reserve Bank of Boston. [Downloadable!]
  2. Fumiko Hayashi & Elizabeth Klee, 2003. "Technology Adoption and Consumer Payments: Evidence from Survey Data," Review of Network Economics, Concept Economics, vol. 2(2), pages 175-190, June. [Downloadable!]
  3. Byoung-Min Kim & Richard Widdows & Tansel Yilmazer, 2005. "The determinants of consumers’ adoption of Internet banking," Conference Series ; [Proceedings], Federal Reserve Bank of Boston. [Downloadable!]
  4. Charles M. Kahn & William Roberds, 2005. "Credit and identity theft," Working Paper 2005-19, Federal Reserve Bank of Atlanta. [Downloadable!]
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  5. Stacey L. Schreft, 2005. "How and why do consumers choose their payment methods?," Conference Series ; [Proceedings], Federal Reserve Bank of Boston. [Downloadable!]
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Cited by:
(explanations, Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.)

  1. Margaret Carten & Dan Littman & Scott Schuh & Joanna Stavins, 2007. "Consumer behavior and payment choice : 2006 conference summary," Public Policy Discussion Paper 07-4, Federal Reserve Bank of Boston. [Downloadable!]
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