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The determinants of consumers’ adoption of Internet banking

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Author Info
Byoung-Min Kim
Richard Widdows
Tansel Yilmazer

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Abstract

Bills have traditionally been paid by writing checks and sending them with statements by U.S. mail. Increasingly, bills are being paid by automated clearinghouse debits. More recently, the Internet has created new bill payment methods such as online banking and online credit card payments. These new options offer consumers convenience, speed, and the ability to better control payment timing. How do consumers decide whether or not to adopt different forms of bill payment? Are the same consumers using different methods depending on the type of bill or the amount? Will check ever disappear as a bill payment method? Tansel Yilmazer will begin this session with a summary of “The Determinants of Consumers’ Adoption of Internet Banking."

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File URL: http://www.bos.frb.org/news/conf/payments2005/yilmazer.pdf
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Publisher Info
Article provided by Federal Reserve Bank of Boston in its journal Conference Series ; [Proceedings].

Volume (Year): (2005)
Issue (Month): ()
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Handle: RePEc:fip:fedbcp:y:2005:x:3

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Related research
Keywords: Payment systems ; Internet banking;

References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:

  1. Gourlay, Adrian & Pentecost, Eric, 2002. "The Determinants of Technology Diffusion: Evidence from the UK Financial Sector," Manchester School, University of Manchester, vol. 70(2), pages 185-203, March. [Downloadable!] (restricted)
  2. Boudoukh, Jacob & Richardson, Matthew, 1993. "Stock Returns and Inflation: A Long-Horizon Perspective," American Economic Review, American Economic Association, vol. 83(5), pages 1346-55, December. [Downloadable!] (restricted)
  3. Haynes, Michelle & Thompson, Steve, 2000. " The Productivity Impact of IT Deployment: An Empirical Evaluation of ATM Introduction," Oxford Bulletin of Economics and Statistics, Department of Economics, University of Oxford, vol. 62(5), pages 607-19, December. [Downloadable!] (restricted)
  4. Beverly Hirtle & Christopher Metli, 2004. "The evolution of U.S. bank branch networks: growth, consolidation, and strategy," Current Issues in Economics and Finance, Federal Reserve Bank of New York, issue Jul. [Downloadable!]
  5. S. Browne & M. A. Milevsky & T. S. Salisbury, 2003. "Asset Allocation and the Liquidity Premium for Illiquid Annuities," Journal of Risk & Insurance, The American Risk and Insurance Association, vol. 70(3), pages 509-526. [Downloadable!] (restricted)
  6. Liu, Jin-Tan & Tsou, Meng-Wen & Hammitt, James K, 2001. "The Impact of Advanced Technology Adoption on Wage Structures: Evidence from Taiwan Manufacturing Firms," Economica, London School of Economics and Political Science, vol. 68(271), pages 359-78, August. [Downloadable!] (restricted)
  7. Fama, Eugene F, 1975. "Short-Term Interest Rates as Predictors of Inflation," American Economic Review, American Economic Association, vol. 65(3), pages 269-82, June. [Downloadable!] (restricted)
  8. Trajtenberg, Manuel, 1989. "The Welfare Analysis of Product Innovations, with an Application to Computed Tomography Scanners," Journal of Political Economy, University of Chicago Press, vol. 97(2), pages 444-79, April. [Downloadable!] (restricted)
  9. Bartel, Ann P & Sicherman, Nachum, 1998. "Technological Change and the Skill Acquisition of Young Workers," Journal of Labor Economics, University of Chicago Press, vol. 16(4), pages 718-55, October. [Downloadable!] (restricted)
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  10. Robert B. Ekelund, Jr. & John Keith Watson, 1994. "Household Production and Consumption of News-Information Services: An Empirical Study," Eastern Economic Journal, Eastern Economic Association, vol. 20(1), pages 11-19, Winter. [Downloadable!]
  11. Chang, Yoonhee Tina, 2003. "Dynamics of Banking Technology Adoption: An Application to Internet Banking," Royal Economic Society Annual Conference 2003 41, Royal Economic Society. [Downloadable!]
    Other versions:
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Cited by:
(explanations, Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.)

  1. Marques Benton & Krista Blair & Marianne Crowe & Scott Schuh, 2007. "The Boston Fed study of consumer behavior and payment choice: a survey of Federal Reserve System employees," Public Policy Discussion Paper 07-1, Federal Reserve Bank of Boston. [Downloadable!]
  2. Marianne Crowe & Scott Schuh & Joanna Stavins, 2006. "Consumer behavior and payment choice: a conference summary," Public Policy Discussion Paper 06-1, Federal Reserve Bank of Boston. [Downloadable!]
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