This paper studies the choice of organizational forms in a multi-task principal-agent model. We compare a functional organization in which the firm is organized into functional departments such as marketing and R&D to a product-based organization in which the firm is organized into product lines. Managers' compensation can be based on noisy measures of product-line profits. Measures of a functional area's contribution to total profits are not available, however. This effect favours the product organization. However, if there are significant asymmetries between functional area contributions to organizational success and cross-product externalities within functions, organizing along functional lines may dominate the product organization. We also consider the effects of diseconomies of span of control and cross-functional complementarities. Diseconomies of span of control sometimes favours the product organization and sometimes favour the functional organization. Cross-functional complementaries tend to make the product organization relatively more profitable.
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Paper provided by C.E.P.R. Discussion Papers in its series CEPR Discussion Papers with number
2443.
Find related papers by JEL classification: D20 - Microeconomics - - Production and Organizations - - - General L0 - Industrial Organization - - General L10 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - General L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General M20 - Business Administration and Business Economics; Marketing; Accounting - - Business Economics - - - General
References listed on IDEAS Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
Holmstrom, Bengt R. & Tirole, Jean, 1989.
"The theory of the firm,"
Handbook of Industrial Organization,
in: R. Schmalensee & R. Willig (ed.), Handbook of Industrial Organization, edition 1, volume 1, chapter 2, pages 61-133
Elsevier.
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