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Impact of In-Store Promotion and Spillover Effect on Private Label Introduction

Author

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  • Yingjue Zhou

    (Strategy, Analytics, and Innovation Group, Macy’s Inc., New York, New York 10001;)

  • Tieming Liu

    (School of Industrial Engineering and Management, Oklahoma State University, Stillwater, Oklahoma 74078;)

  • Gangshu Cai

    (Department of Operations Management and Information Systems, Leavey School of Business, Santa Clara University, Santa Clara, California 95053)

Abstract

This paper investigates the impact of in-store promotion and its spillover effect on private label introductions. We study different retail supply chain scenarios where the retailer carrying a national brand may introduce its own private label product and promote either the national brand or the private label inside the store. The in-store promotion on one product has a positive spillover effect on the other product. Without in-store promotion and spillover effect, the conventional wisdom indicates that, in a retail supply chain, the national brand manufacturer will be negatively impacted by the introduction of a private label product. With in-store promotion and spillover effect, however, the national brand manufacturer can actually benefit from the private label introduction. When the spillover from national brand to private label is high, the retailer prefers to promote the national brand product. When the spillover from private label to national brand is high, promoting the private label product can also benefit the national brand manufacturer. With symmetric spillover rate, the national brand manufacturer can still benefit from the private label introduction, as long as the retailer promotes the national brand product, the horizontal competition is not intense, or the private label product quality is sufficiently low.

Suggested Citation

  • Yingjue Zhou & Tieming Liu & Gangshu Cai, 2019. "Impact of In-Store Promotion and Spillover Effect on Private Label Introduction," Service Science, INFORMS, vol. 11(2), pages 96-112, June.
  • Handle: RePEc:inm:orserv:v:11:y:2019:i:2:p:96-112
    DOI: 10.1287/serv.2019.0236
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    6. Yu, Niu & Wang, Shumei & Liu, Zhixin, 2022. "Managing brand competition with consumer fairness concern via manufacturer incentive," European Journal of Operational Research, Elsevier, vol. 300(2), pages 661-675.

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