IDEAS home Printed from https://ideas.repec.org/a/inm/ororsc/v30y2019i5p1097-1123.html
   My bibliography  Save this article

Trajectory Dynamics in Innovation: Developing and Transforming a Mobile Money Service Across Time and Place

Author

Listed:
  • Eivor Oborn

    (Warwick Business School, University of Warwick, Coventry CV4 7AL, United Kingdom)

  • Michael Barrett

    (Cambridge Judge Business School, University of Cambridge, Cambridge CB2 1AG, United Kingdom, Stockholm School of Economics, SE-113 83 Stockholm, Sweden)

  • Wanda Orlikowski

    (Sloan School of Management, Massachusetts Institute of Technology, Cambridge, Massachusetts 02142)

  • Anna Kim

    (Desautels Faculty of Management, McGill University, Montreal, Quebec H3A 1G5, Canada)

Abstract

This paper examines how and why innovations are reshaped as they become implemented and used in locales that are distant and distinct from those where the innovation was initially developed. Drawing on an in-depth field study of the innovation process that produced a mobile money system for Kenya, we contribute an understanding of the particular dynamics that arise when an innovation trajectory interacts with local trajectories that constitute the local conditions and practices of specific places. We identify four distinct patterns of trajectory dynamics—separation, coordination, diversification, and integration—each of which has different implications for the innovation, its implementation, and consequences on the ground. Developing a model of trajectory dynamics in innovation, we theorize the processes through which innovations are transformed over time as they interact with multiple local trajectories and the specific innovation outcomes that are generated as a result. Such theorizing reconceptualizes traditional notions of innovation diffusion by explicating how and why innovations change in multiple and unexpected ways as they move to particular places and engage with local conditions and practices.

Suggested Citation

  • Eivor Oborn & Michael Barrett & Wanda Orlikowski & Anna Kim, 2019. "Trajectory Dynamics in Innovation: Developing and Transforming a Mobile Money Service Across Time and Place," Organization Science, INFORMS, vol. 30(5), pages 1097-1123, September.
  • Handle: RePEc:inm:ororsc:v:30:y:2019:i:5:p:1097-1123
    DOI: 10.1287/orsc.2018.1281
    as

    Download full text from publisher

    File URL: https://doi.org/10.1287/orsc.2018.1281
    Download Restriction: no

    File URL: https://libkey.io/10.1287/orsc.2018.1281?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. François-Xavier de Vaujany & Emmanuelle Vaast, 2014. "If These Walls Could Talk: The Mutual Construction of Organizational Space and Legitimacy," Post-Print hal-01644982, HAL.
    2. Youngjin Yoo & Richard J. Boland & Kalle Lyytinen & Ann Majchrzak, 2012. "Organizing for Innovation in the Digitized World," Organization Science, INFORMS, vol. 23(5), pages 1398-1408, October.
    3. Sanjeev Dewan & Kenneth L. Kraemer, 2000. "Information Technology and Productivity: Evidence from Country-Level Data," Management Science, INFORMS, vol. 46(4), pages 548-562, April.
    4. Richard J. Boland & Kalle Lyytinen & Youngjin Yoo, 2007. "Wakes of Innovation in Project Networks: The Case of Digital 3-D Representations in Architecture, Engineering, and Construction," Organization Science, INFORMS, vol. 18(4), pages 631-647, August.
    5. Nuno Oliveira & Fabrice Lumineau, 2017. "How Coordination Trajectories Influence the Performance of Interorganizational Project Networks," Organization Science, INFORMS, vol. 28(6), pages 1029-1060, December.
    6. Steve Esselaar & Christoph Stork & Ali Ndiwalana & Mariama Deen-Swarray, 2007. "ICT Usage and Its Impact on Profitability of SMEs in 13 African Countries," Information Technologies and International Development, MIT Press, vol. 4(1), pages 87-100, October.
    7. Richard Heeks, 2010. "Do information and communication technologies (ICTs) contribute to development?," Journal of International Development, John Wiley & Sons, Ltd., vol. 22(5), pages 625-640.
    8. Ola Henfridsson & Youngjin Yoo, 2014. "The Liminality of Trajectory Shifts in Institutional Entrepreneurship," Organization Science, INFORMS, vol. 25(3), pages 932-950, June.
    9. Julie Battilana, 2011. "The Enabling Role of Social Position in Diverging from the Institutional Status Quo: Evidence from the UK National Health Service," Organization Science, INFORMS, vol. 22(4), pages 817-834, August.
    10. Jenny C. Aker & Isaac M. Mbiti, 2010. "Mobile Phones and Economic Development in Africa," Journal of Economic Perspectives, American Economic Association, vol. 24(3), pages 207-232, Summer.
    11. Pohjola, Matti, "undated". "Information Technology and Economic Growth: A Cross-Country Analysis," WIDER Working Papers 295500, United Nations University, World Institute for Development Economic Research (UNU-WIDER).
    12. Geoff Mulgan, 2006. "The Process of Social Innovation," Innovations: Technology, Governance, Globalization, MIT Press, vol. 1(2), pages 145-162, April.
    13. Erik Simanis & Stuart Hart & Duncan Duke, 2008. "The Base of the Pyramid Protocol: Beyond "Basic Needs" Business Strategies," Innovations: Technology, Governance, Globalization, MIT Press, vol. 3(1), pages 57-84, January.
    14. repec:dau:papers:123456789/12459 is not listed on IDEAS
    15. Farkhanda Shamim, 2007. "The ICT environment, financial sector and economic growth: a cross‐country analysis," Journal of Economic Studies, Emerald Group Publishing Limited, vol. 34(4), pages 352-370, September.
    16. Alex Nicholls & Alex Murdock, 2012. "The Nature of Social Innovation," Palgrave Macmillan Books, in: Alex Nicholls & Alex Murdock (ed.), Social Innovation, pages 1-30, Palgrave Macmillan.
    17. Mark Thompson, 2008. "Ict and development studies: Towards development 2.0," Journal of International Development, John Wiley & Sons, Ltd., vol. 20(6), pages 821-835.
    18. Robert Jensen, 2007. "The Digital Provide: Information (Technology), Market Performance, and Welfare in the South Indian Fisheries Sector," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 122(3), pages 879-924.
    19. Richard Duncombe & Richard Boateng, 2009. "Mobile Phones and Financial Services in Developing Countries: a review of concepts, methods, issues, evidence and future research directions," Third World Quarterly, Taylor & Francis Journals, vol. 30(7), pages 1237-1258.
    20. Alan D. Meyer, 1991. "Visual Data in Organizational Research," Organization Science, INFORMS, vol. 2(2), pages 218-236, May.
    21. Geoff Walsham, 2017. "ICT4D research: reflections on history and future agenda," Information Technology for Development, Taylor & Francis Journals, vol. 23(1), pages 18-41, January.
    22. Jonathan Donner & Marcela X. Escobari, 2010. "A review of evidence on mobile use by micro and small enterprises in developing countries," Journal of International Development, John Wiley & Sons, Ltd., vol. 22(5), pages 641-658.
    23. Robin Williams & Neil Pollock, 2012. "Research Commentary ---Moving Beyond the Single Site Implementation Study: How (and Why) We Should Study the Biography of Packaged Enterprise Solutions," Information Systems Research, INFORMS, vol. 23(1), pages 1-22, March.
    24. Ignacio Mas & Olga Morawczynski, 2009. "Designing Mobile Money Services Lessons from M-PESA," Innovations: Technology, Governance, Globalization, MIT Press, vol. 4(2), pages 77-91, April.
    25. Paul Tracey & Nelson Phillips & Owen Jarvis, 2011. "Bridging Institutional Entrepreneurship and the Creation of New Organizational Forms: A Multilevel Model," Organization Science, INFORMS, vol. 22(1), pages 60-80, February.
    26. François-Xavier de Vaujany & Emmanuelle Vaast, 2014. "If These Walls Could Talk: The Mutual Construction of Organizational Space and Legitimacy," Organization Science, INFORMS, vol. 25(3), pages 713-731, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Kodongo, Odongo, 2023. "Does the fintech ecosystem promote effective financial inclusion in Kenya?," KBA Centre for Research on Financial Markets and Policy Working Paper Series 70, Kenya Bankers Association (KBA).
    2. Weiss, Tim & Perkmann, Markus & Phillips, Nelson, 2021. "Scaling Technology Ventures in Africa: New Opportunities for Research," OSF Preprints z6rjg, Center for Open Science.
    3. Katherine Tatarinov & Tina C. Ambos & Feichin Ted Tschang, 2023. "Scaling digital solutions for wicked problems: Ecosystem versatility," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 54(4), pages 631-656, June.
    4. Birton J. Cowden & Joshua S. Bendickson & Blake D. Mathias & Shelby J. Solomon, 2022. "Straight OUTTA Detroit: Embracing Stigma as Part of the Entrepreneurial Narrative," Journal of Management Studies, Wiley Blackwell, vol. 59(8), pages 1915-1949, December.
    5. Molla, Alemayehu & Biru, Ashenafi, 2023. "The evolution of the Fintech entrepreneurial ecosystem in Africa: An exploratory study and model for future development," Technological Forecasting and Social Change, Elsevier, vol. 186(PA).
    6. Sprong, Niels & Driessen, Paul H. & Hillebrand, Bas & Molner, Sven, 2021. "Market innovation: A literature review and new research directions," Journal of Business Research, Elsevier, vol. 123(C), pages 450-462.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ezinne M. Emeana & Liz Trenchard & Katharina Dehnen-Schmutz, 2020. "The Revolution of Mobile Phone-Enabled Services for Agricultural Development (m-Agri Services) in Africa: The Challenges for Sustainability," Sustainability, MDPI, vol. 12(2), pages 1-27, January.
    2. Krone Madlen & Dannenberg Peter, 2018. "Analysing the effects of information and communication technologies (ICTs) on the integration of East African farmers in a value chain context," ZFW – Advances in Economic Geography, De Gruyter, vol. 62(1), pages 65-81, March.
    3. Paunov, Caroline & Rollo, Valentina, 2016. "Has the Internet Fostered Inclusive Innovation in the Developing World?," World Development, Elsevier, vol. 78(C), pages 587-609.
    4. Enoch M Kikulwe & Elisabeth Fischer & Matin Qaim, 2014. "Mobile Money, Smallholder Farmers, and Household Welfare in Kenya," PLOS ONE, Public Library of Science, vol. 9(10), pages 1-13, October.
    5. Kikulwe, Enoch M. & Fischer, Elisabeth & Qaim, Matin, 2013. "Mobile money, market transactions, and household income in rural Kenya," GlobalFood Discussion Papers 155847, Georg-August-Universitaet Goettingen, GlobalFood, Department of Agricultural Economics and Rural Development.
    6. Sekabira, Haruna & Qaim, Matin, 2017. "Can mobile phones improve gender equality and nutrition? Panel data evidence from farm households in Uganda," Food Policy, Elsevier, vol. 73(C), pages 95-103.
    7. Ajoy Ketan Sarangi & Rudra Prakash Pradhan, 2020. "ICT infrastructure and economic growth: a critical assessment and some policy implications," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 47(4), pages 363-383, December.
    8. Islam, Md. Mazharul & Habes, Essam M. & Alam, Md. Mahmudul, 2018. "The usage and social capital of mobile phones and their effect on the performance of microenterprise: An empirical study," Technological Forecasting and Social Change, Elsevier, vol. 132(C), pages 156-164.
    9. Johann Maree & Rachel Piontak & Tonny Omwansa & Isaac Shinyekwa & Kamotho Njenga, 2013. "Developmental uses of mobile phones in Kenya and Uganda," Global Development Institute Working Paper Series ctg-2013-35, GDI, The University of Manchester.
    10. Melia, Elvis, 2019. "The impact of information and communication technologies on jobs in Africa: a literature review," IDOS Discussion Papers 3/2019, German Institute of Development and Sustainability (IDOS).
    11. Jean-Philippe Berrou & François Combarnous & Thomas Eekhout, 2017. "Les TIC : une réponse au défi du développement des micro et petites entreprises informelles en Afrique sub-saharienne ?," Working Papers hal-02148324, HAL.
    12. Mina Nasiri & Minna Saunila & Juhani Ukko & Tero Rantala & Hannu Rantanen, 2023. "Shaping Digital Innovation Via Digital-related Capabilities," Information Systems Frontiers, Springer, vol. 25(3), pages 1063-1080, June.
    13. Catia Batista & Pedro C. Vicente, 2018. "Is mobile money changing rural Africa? Evidence from a field experiment," NOVAFRICA Working Paper Series wp1805, Universidade Nova de Lisboa, Nova School of Business and Economics, NOVAFRICA.
    14. Eliud Dismas Moyi, 2019. "The effect of mobile technology on self-employment in Kenya," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 9(1), pages 1-13, December.
    15. Niebel, Thomas, 2018. "ICT and economic growth – Comparing developing, emerging and developed countries," World Development, Elsevier, vol. 104(C), pages 197-211.
    16. Hübler, Michael & Hartje, Rebecca, 2016. "Are smartphones smart for economic development?," Economics Letters, Elsevier, vol. 141(C), pages 130-133.
    17. Paul Pierce & Francesca Ricciardi & Alessandro Zardini, 2017. "Smart Cities as Organizational Fields: A Framework for Mapping Sustainability-Enabling Configurations," Sustainability, MDPI, vol. 9(9), pages 1-21, August.
    18. Nora A. Mothafar & Jingxiao Zhang & Ibrahim Al-Maqrami, 2022. "The Evolution of Human Development Through the Eyes of ICT in Developing Countries Based on Panel Data from 2007 to 2017," Indian Journal of Human Development, , vol. 16(3), pages 578-601, December.
    19. Staatz, John M. & Kizito, Andrew M. & Weber, Michael T. & Dembele, Niama Nango, 2011. "Evaluating the Impact on Market Performance of Investments in Market Information Systems: Methodological Challenges," Staff Paper Series 108184, Michigan State University, Department of Agricultural, Food, and Resource Economics.
    20. Balwant Singh Mehta, 2013. "Capabilities, costs, networks and innovations: impact of mobile phones in rural India," Global Development Institute Working Paper Series ctg-2013-29, GDI, The University of Manchester.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:ororsc:v:30:y:2019:i:5:p:1097-1123. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.