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Supervisor support, role ambiguity and productivity associated with presenteeism: A longitudinal study

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  • Zhou, Qin
  • Martinez, Luis F.
  • Ferreira, Aristides I.
  • Rodrigues, Piedade

Abstract

Integrating the social informational processing perspective and conservation of resources theory, we proposed and examined the impact of supervisor support and role ambiguity on productivity associated with presenteeism and the mediating effect of role ambiguity on the link between supervisor support and productivity associated with presenteeism. The results based on the longitudinal data from 99 employees from an IT consulting company showed that role ambiguity was negatively related to productivity associated with presenteeism (SPS-6). In contrast, supervisor support indirectly influenced productivity associated with presenteeism via reducing role ambiguity.

Suggested Citation

  • Zhou, Qin & Martinez, Luis F. & Ferreira, Aristides I. & Rodrigues, Piedade, 2016. "Supervisor support, role ambiguity and productivity associated with presenteeism: A longitudinal study," Journal of Business Research, Elsevier, vol. 69(9), pages 3380-3387.
    • Handle: RePEc:eee:jbrese:v:69:y:2016:i:9:p:3380-3387
    DOI: 10.1016/j.jbusres.2016.02.006
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    References listed on IDEAS

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    2. Beini Liu & Qiang Lu & Yue Zhao & Jing Zhan, 2020. "Can the Psychosocial Safety Climate Reduce Ill-Health Presenteeism? Evidence from Chinese Healthcare Staff under a Dual Information Processing Path Lens," IJERPH, MDPI, vol. 17(8), pages 1-17, April.
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    5. Sanjay Kumar Singh & Shlomo Y. Tarba & Geoffrey Wood & Nikos Bozionelos & Manlio del Giudice & Vijay Pereira & Hengky Latan, 2022. "Adjustment and work outcomes of self-initiated expatriates in the United Arab Emirates," Post-Print hal-04325598, HAL.
    6. Alison Edgley, 2021. "Maternal presenteeism: Theorizing the importance for working mothers of “being there” for their children beyond infancy," Gender, Work and Organization, Wiley Blackwell, vol. 28(3), pages 1023-1039, May.
    7. Francisco Rodríguez-Cifuentes & Samuel Fernández-Salinero & Juan Antonio Moriano & Gabriela Topa, 2020. "Presenteeism, Overcommitment, Workplace Bullying, and Job Satisfaction: A Moderated Mediation Relationship," IJERPH, MDPI, vol. 17(22), pages 1-13, November.
    8. Montani, Francesco & Courcy, François & Vandenberghe, Christian, 2017. "Innovating under stress: The role of commitment and leader-member exchange," Journal of Business Research, Elsevier, vol. 77(C), pages 1-13.
    9. Beatrice Brunner & Ivana Igic & Anita C. Keller & Simon Wieser, 2019. "Who gains the most from improving working conditions? Health-related absenteeism and presenteeism due to stress at work," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 20(8), pages 1165-1180, November.
    10. Luo Lu & Cary L. Cooper, 2022. "Sickness Presenteeism as a Link between Long Working Hours and Employees’ Outcomes: Intrinsic and Extrinsic Motivators as Resources," IJERPH, MDPI, vol. 19(4), pages 1-16, February.
    11. Singh, Sanjay Kumar & Tarba, Shlomo Y. & Wood, Geoffrey & Bozionelos, Nikos & Del Giudice, Manlio & Pereira, Vijay & Latan, Hengky, 2022. "Adjustment and work outcomes of self-initiated expatriates in the United Arab Emirates: Development and testing of a model," Journal of International Management, Elsevier, vol. 28(3).
    12. Muhammad Umer Azeem & Inam Ul Haq & Ghulam Murtaza & Hina Jaffery, 2023. "Challenge–Hindrance Stressors, Helping Behavior and Job Performance: Double-Edged Sword of Religiousness," Journal of Business Ethics, Springer, vol. 184(3), pages 687-699, May.
    13. Merce Mach & Aristides I Ferreira & Luis F Martinez & Antonina Lisowskaia & Grace K Dagher & Amalia R Perez-Nebra, 2018. "Working conditions in hospitals revisited: A moderated-mediated model of job context and presenteeism," PLOS ONE, Public Library of Science, vol. 13(10), pages 1-15, October.
    14. Ana Martínez-Díaz & Miguel A. Mañas-Rodríguez & Pedro A. Díaz-Fúnez & José M. Aguilar-Parra, 2021. "Leading the Challenge: Leader Support Modifies the Effect of Role Ambiguity on Engagement and Extra-Role Behaviors in Public Employees," IJERPH, MDPI, vol. 18(16), pages 1-14, August.
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    16. Beini Liu & Qiang Lu, 2020. "Creating a Sustainable Workplace Environment: Influence of Workplace Safety Climate on Chinese Healthcare Employees’ Presenteeism from the Perspective of Affect and Cognition," Sustainability, MDPI, vol. 12(6), pages 1-17, March.

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