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Coping with challenge and hindrance stressors in teams: Behavioral, cognitive, and affective outcomes

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  • Pearsall, Matthew J.
  • Ellis, Aleksander P.J.
  • Stein, Jordan H.
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    Abstract

    The purpose of this study was to utilize the challenge-hindrance framework to examine the discrete and combined effects of different environmental stressors on behavioral, cognitive, and affective outcomes at the team level. Results from 83 teams working on a command and control simulation indicated that the introduction of a challenge stressor positively affected team performance and transactive memory. The introduction of a hindrance stressor negatively affected team performance and transactive memory and positively affected psychological withdrawal. When the hindrance stressor was combined with the challenge stressor, teams exhibited the lowest levels of performance and transactive memory, and the highest levels of psychological withdrawal. These effects were due to the adoption of specific coping strategies by team members. Implications are discussed, as well as limitations and directions for future research.

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    Bibliographic Info

    Article provided by Elsevier in its journal Organizational Behavior and Human Decision Processes.

    Volume (Year): 109 (2009)
    Issue (Month): 1 (May)
    Pages: 18-28

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    Handle: RePEc:eee:jobhdp:v:109:y:2009:i:1:p:18-28

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    Web page: http://www.elsevier.com/locate/obhdp

    Related research

    Keywords: Stress Teams Coping Transactive memory;

    References

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    1. Phillips, Jean M., 2001. "The Role of Decision Influence and Team Performance in Member Self-Efficacy, Withdrawal, Satisfaction with the Leader, and Willingness to Return," Organizational Behavior and Human Decision Processes, Elsevier, vol. 84(1), pages 122-147, January.
    2. Jackson, Susan E. & Schuler, Randall S., 1985. "A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings," Organizational Behavior and Human Decision Processes, Elsevier, vol. 36(1), pages 16-78, August.
    3. Moreland, Richard L. & Myaskovsky, Larissa, 2000. "Exploring the Performance Benefits of Group Training: Transactive Memory or Improved Communication?," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 117-133, May.
    4. Kyle Lewis, 2004. "Knowledge and Performance in Knowledge-Worker Teams: A Longitudinal Study of Transactive Memory Systems," Management Science, INFORMS, vol. 50(11), pages 1519-1533, November.
    5. Drach-Zahavy, Anat & Erez, Miriam, 2002. "Challenge versus threat effects on the goal-performance relationship," Organizational Behavior and Human Decision Processes, Elsevier, vol. 88(2), pages 667-682, July.
    6. Mary E. Zellmer-Bruhn, 2003. "Interruptive Events and Team Knowledge Acquisition," Management Science, INFORMS, vol. 49(4), pages 514-528, April.
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    Cited by:
    1. Hsee, Christopher K. & Shen, Luxi & Zhang, Shirley & Chen, Jingqiu & Zhang, Li, 2012. "Fate or fight: Exploring the hedonic costs of competition," Organizational Behavior and Human Decision Processes, Elsevier, vol. 119(2), pages 177-186.

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