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A foundational theory of ethical decision-making: The case of marketing professionals

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  • Lim, Weng Marc
  • O'Connor, Peter
  • Nair, Sumesh
  • Soleimani, Samaneh
  • Rasul, Tareq

Abstract

Despite the risk of negative consequences from bad publicity, many brands continue to engage in unethical marketing. With unethical marketing being widely reported in the media, this study commenced with the assumption that awareness of consequences (AC) has little impact on ethical decision-making (EDM). This assumption, however, was empirically refuted based on a survey where marketing professionals with high levels of AC engage more in EDM. Noteworthily, this study found that the relationship between AC and EDM is mediated by self-identity (SI), which highlighted the importance for marketing professionals to recognize their own moral identity in ensuring the translation of their AC into EDM. The study also revealed that gender plays a moderating role in the aforementioned relationship, with the effect being stronger for men as opposed to women, a noteworthy deviation from past findings. The implications of these findings are discussed in relation to theory and practice, wherein a foundational theory of ethical decision-making is established.

Suggested Citation

  • Lim, Weng Marc & O'Connor, Peter & Nair, Sumesh & Soleimani, Samaneh & Rasul, Tareq, 2023. "A foundational theory of ethical decision-making: The case of marketing professionals," Journal of Business Research, Elsevier, vol. 158(C).
    • Handle: RePEc:eee:jbrese:v:158:y:2023:i:c:s014829632201044x
    DOI: 10.1016/j.jbusres.2022.113579
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