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Determination of Organizational Stress and Organizational Burnout Levels of Mid Level Managers Working in Four and Five Star Hotel Businesses

Author

Listed:
  • Sevket Yirik

    (Akdeniz University, Faculty of Tourism, Dumlupýnar Boulevard, Antalya, Turkey,)

  • Deniz Oren

    (Akdeniz University, Vocational School of Gazipaþa, Antalya, Turkey,)

  • Remziye Ekici

    (Akdeniz University, Faculty of Tourism, Antalya, Turkey.)

Abstract

The present study emphasizes the concepts of stress and organizational stress which are the main concepts constituting theoretical foundation of the research; evaluates infl uences of stress on organization; discusses the concept of organizational burnout as well as its sub-dimensions; and analyses organizational stress and burnout levels of mid level managers working in four and fi ve star hotels. The purpose of this study is to analyze the relationship between organizational stress and organizational burnout levels of mid level managers of four and fi ve star hotel businesses. Survey has been conducted on 318 employees of four and fi ve star hotels operating in Alanya, Turkey. According to the analysis of data, it has been observed that ages of mid level managers have an infl uence on their organizational stress and burnout levels. Genders of mid level managers are infl uential on their organizational stress levels while they have no infl uence on their burnout levels. Education levels of managers infl uence their organizational stress levels while they have no infl uence on their burnout levels. The departments of managers are infl uential both on organizational stress and burnout. Positions of managers infl uence their burnout levels while they have no infl uence on their organizational stress levels.

Suggested Citation

  • Sevket Yirik & Deniz Oren & Remziye Ekici, 2015. "Determination of Organizational Stress and Organizational Burnout Levels of Mid Level Managers Working in Four and Five Star Hotel Businesses," International Review of Management and Marketing, Econjournals, vol. 5(2), pages 52-60.
    • Handle: RePEc:eco:journ3:2015-02-02
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    References listed on IDEAS

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    1. Sinem Aydogdu & Baris Asikgil, 2011. "An Empirical Study of the Relationship Among Job Satisfaction, Organizational Commitment and Turnover Intention," International Review of Management and Marketing, Econjournals, vol. 1(3), pages 43-53, September.
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    Cited by:

    1. Tareq Lubbadeh, 2020. "Job Burnout: A General Literature Review," International Review of Management and Marketing, Econjournals, vol. 10(3), pages 7-15.

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    More about this item

    Keywords

    Hotel Personnel; Organizational Stress; Organizational Burnout; Tourism;
    All these keywords.

    JEL classification:

    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration

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