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Breaking the Silence: The Moderating Effects of Self‐Monitoring in Predicting Speaking Up in the Workplace

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  • Sonya Fontenot Premeaux
  • Arthur G. Bedeian

Abstract

ABSTRACT Whereas both management scholars and practitioners emphasize the importance of employee input for improving workplace practices, research suggests that many employees are hesitant to express their opinions or voice their views because doing so might lead to retaliation. Consequently, they remain silent rather than speak up about workplace happenings, actions or ideas of others, needed changes, and other job‐related issues. Drawing on various literatures, we developed and tested a conceptual scheme for examining the influence of self‐monitoring on the relationships between two individual (locus of control and self‐esteem) and two contextual (top‐management openness and trust in supervisor) factors and speaking up. Data from 118 telecommunications employees and their coworkers provided supporting evidence. As predicted, low self‐monitors, in comparison to high self‐monitors, spoke up more often as internal locus of control, self‐esteem, top‐management openness, and trust in supervisor increased. The theoretical and practical implications of our results are discussed.

Suggested Citation

  • Sonya Fontenot Premeaux & Arthur G. Bedeian, 2003. "Breaking the Silence: The Moderating Effects of Self‐Monitoring in Predicting Speaking Up in the Workplace," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1537-1562, September.
    • Handle: RePEc:bla:jomstd:v:40:y:2003:i:6:p:1537-1562
    DOI: 10.1111/1467-6486.00390
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    References listed on IDEAS

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    7. Jimmy Donaghey & Niall Cullinane & Tony Dundon & Adrian Wilkinson, 2011. "Reconceptualising employee silence," Work, Employment & Society, British Sociological Association, vol. 25(1), pages 51-67, March.
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    13. Yang, Zhiyong & Laroche, Michel, 2011. "Parental responsiveness and adolescent susceptibility to peer influence: A cross-cultural investigation," Journal of Business Research, Elsevier, vol. 64(9), pages 979-987, September.
    14. Yang Yang & Yingying Su, 2020. "Public Voice via Social Media: Role in Cooperative Governance during Public Health Emergency," IJERPH, MDPI, vol. 17(18), pages 1-18, September.
    15. Tai-Wei Chang & Yu-Shan Chen & Chun-Yu Lin, 2022. "The Myth of Organizational Change Process: A Study of Uniting Organizational Identity, Promoting Organizational Performance, and Member Behavior," SAGE Open, , vol. 12(1), pages 21582440221, March.
    16. Halime GOKTAS KULUALP, 2016. "Calisan Sesliligi ile Bazi Kisisel ve Orgutsel Ozellikler Arasindaki Iliskinin Belirlenmesi: Ogretim Elemanlari Uzerine Bir Arastirma," Ege Academic Review, Ege University Faculty of Economics and Administrative Sciences, vol. 16(4), pages 745-761.
    17. Chris C. Gernreich & Sebastian Knop, 2019. "Empowering Creative Employees: Phase-Specific Support In The Front-End Of Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(08), pages 1-31, December.
    18. Ethan R. Burris & James R. Detert & Alexander C. Romney, 2013. "Speaking Up vs. Being Heard: The Disagreement Around and Outcomes of Employee Voice," Organization Science, INFORMS, vol. 24(1), pages 22-38, February.
    19. David Whiteside & Laurie Barclay, 2013. "Echoes of Silence: Employee Silence as a Mediator Between Overall Justice and Employee Outcomes," Journal of Business Ethics, Springer, vol. 116(2), pages 251-266, August.
    20. Alisher Tohirovich Dedahanov & Abdulkhamid Komil ugli Fayzullaev & Odiljon Sobirovich Abdurazzakov & Dilshodjon Alidjonovich Rakhmonov & Oyniso Zakirova, 2022. "Paternalistic Leadership Styles and Employee Voice: The Roles of Trust in Supervisors and Self-Efficacy," Sustainability, MDPI, vol. 14(19), pages 1-14, October.
    21. Jehn, Karen A. & Bezrukova, Katerina, 2010. "The faultline activation process and the effects of activated faultlines on coalition formation, conflict, and group outcomes," Organizational Behavior and Human Decision Processes, Elsevier, vol. 112(1), pages 24-42, May.
    22. Xingyun Liu & Lili Song & Jiewen Zheng & Yong Wang, 2022. "When Chinese Employees Speak Up: The Experience of Organizational Trust and Authenticity Enhances Employees’ Voice Behavior," IJERPH, MDPI, vol. 19(23), pages 1-14, November.
    23. Yang, Zhiyong & Wang, Jingguo & Mourali, Mehdi, 2015. "Effect of peer influence on unauthorized music downloading and sharing: The moderating role of self-construal," Journal of Business Research, Elsevier, vol. 68(3), pages 516-525.

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