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Human Resources from an Organizational Behavior Perspective: Some Paradoxes Explained

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  • Jeffrey Pfeffer
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    Abstract

    Workplaces in America and elsewhere show pervasive job dissatisfaction, distrust, and disengagement, with the evidence suggesting that these problems are getting worse and have a number of negative consequences for employers as well as employees. What follows is a necessarily selective exploration of human resource management in organizations, covering why it is often done so badly, what theory suggests about how to do it better, and why so little of what is known is actually implemented.

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    File URL: http://www.aeaweb.org/articles.php?doi=10.1257/jep.21.4.115
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    Bibliographic Info

    Article provided by American Economic Association in its journal Journal of Economic Perspectives.

    Volume (Year): 21 (2007)
    Issue (Month): 4 (Fall)
    Pages: 115-134

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    Handle: RePEc:aea:jecper:v:21:y:2007:i:4:p:115-134

    Note: DOI: 10.1257/jep.21.4.115
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    References

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    1. Edward P. Lazear, 2000. "Performance Pay and Productivity," American Economic Review, American Economic Association, vol. 90(5), pages 1346-1361, December.
    2. Jeffrey Pfeffer & Alison Davis-Blake, 1992. "Salary dispersion, location in the salary distribution, and turnover among college administrators," Industrial and Labor Relations Review, ILR Review, Cornell University, ILR School, vol. 45(4), pages 753-763, July.
    3. Akerlof, George A, 1982. "Labor Contracts as Partial Gift Exchange," The Quarterly Journal of Economics, MIT Press, vol. 97(4), pages 543-69, November.
    4. Ernst Fehr & Simon G�chter, 2000. "Fairness and Retaliation: The Economics of Reciprocity," Journal of Economic Perspectives, American Economic Association, vol. 14(3), pages 159-181, Summer.
    5. John MacDuffie, 1995. "Human resource bundles and manufacturing performance: Organizational logic and flexible production systems in the world auto industry," Industrial and Labor Relations Review, ILR Review, Cornell University, ILR School, vol. 48(2), pages 197-221, January.
    6. Amos Tversky & Daniel Kahneman, 1979. "Prospect Theory: An Analysis of Decision under Risk," Levine's Working Paper Archive 7656, David K. Levine.
    7. Paul Osterman (ed.), 1984. "Internal Labor Markets," MIT Press Books, The MIT Press, edition 1, volume 1, number 026265105x, December.
    8. Paul Osterman, 1994. "How common is workplace transformation and who adopts it?," Industrial and Labor Relations Review, ILR Review, Cornell University, ILR School, vol. 47(2), pages 173-188, January.
    9. William N. Cooke, 1992. "Product quality improvement through employee participation: The effects of unionization and joint union-management administration," Industrial and Labor Relations Review, ILR Review, Cornell University, ILR School, vol. 46(1), pages 119-134, October.
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    Citations

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    Cited by:
    1. Björn Bartling & Ernst Fehr & Klaus M. Schmidt, 2010. "Screening, competition, and job design: economic origins of good jobs," IEW - Working Papers 470, Institute for Empirical Research in Economics - University of Zurich.
    2. Cam Caldwell & Larry Floyd & Ryan Atkins & Russell Holzgrefe, 2012. "Ethical Duties of Organizational Citizens: Obligations Owed by Highly Committed Employees," Journal of Business Ethics, Springer, vol. 110(3), pages 285-299, October.
    3. Cam Caldwell & Rolf Dixon & Larry Floyd & Joe Chaudoin & Jonathan Post & Gaynor Cheokas, 2012. "Transformative Leadership: Achieving Unparalleled Excellence," Journal of Business Ethics, Springer, vol. 109(2), pages 175-187, August.
    4. Cam Caldwell & Mayra Canuto-Carranco, 2010. "“Organizational Terrorism” and Moral Choices – Exercising Voice When the Leader is the Problem," Journal of Business Ethics, Springer, vol. 97(1), pages 159-171, November.
    5. Bilanakos, Christos, 2013. "Career concerns and firm – sponsored general training," Research in Economics, Elsevier, vol. 67(2), pages 117-132.
    6. Bremer, Diedrich & Lüdtke, Jan-Philipp & Richter, Ansgar & Schäfer, Utz, 2009. "Who disciples the CFO? An assessment of stakeholder power in corporate governance," MPRA Paper 15782, University Library of Munich, Germany.
    7. David Spencer, 2013. "Promoting High Quality Work: Obstacles and Opportunities," Journal of Business Ethics, Springer, vol. 114(3), pages 583-597, May.
    8. Ellingsen, Tore & Johannesson, Magnus & Mollerstrom, Johanna & Munkhammar, Sara, 2012. "Social framing effects: Preferences or beliefs?," Games and Economic Behavior, Elsevier, vol. 76(1), pages 117-130.
    9. Richard Fabling & Arthur Grimes, 2009. "The "suite" smell of success: complementary personnel practices and firm performance," Reserve Bank of New Zealand Discussion Paper Series DP2009/13, Reserve Bank of New Zealand.
    10. Cynthia Gramm & John Schnell, 2013. "Long-Term Employment and Complementary Human Resource Management Practices," Journal of Labor Research, Springer, vol. 34(1), pages 120-145, March.
    11. repec:hal:wpaper:halshs-00565205 is not listed on IDEAS
    12. Cam Caldwell & Do Truong & Pham Linh & Anh Tuan, 2011. "Strategic Human Resource Management as Ethical Stewardship," Journal of Business Ethics, Springer, vol. 98(1), pages 171-182, January.

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