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When to Use Speedup: An Examination of Service Systems with Returns

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Cited by:

  1. Smirnov, Dmitry & Huchzermeier, Arnd, 2020. "Analytics for labor planning in systems with load-dependent service times," European Journal of Operational Research, Elsevier, vol. 287(2), pages 668-681.
  2. Jim G. Dai & Pengyi Shi, 2021. "Recent Modeling and Analytical Advances in Hospital Inpatient Flow Management," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1838-1862, June.
  3. Legros, Benjamin, 2022. "The principal-agent problem for service rate event-dependency," European Journal of Operational Research, Elsevier, vol. 297(3), pages 949-963.
  4. Faruk Akın & E. Lerzan Örmeci, 2022. "Optimal control of a loss system with feedback," Queueing Systems: Theory and Applications, Springer, vol. 100(3), pages 381-383, April.
  5. Dongyuan Zhan & Amy R. Ward, 2019. "Staffing, Routing, and Payment to Trade off Speed and Quality in Large Service Systems," Operations Research, INFORMS, vol. 67(6), pages 1738-1751, November.
  6. Carri W. Chan & Jing Dong & Linda V. Green, 2017. "Queues with Time-Varying Arrivals and Inspections with Applications to Hospital Discharge Policies," Operations Research, INFORMS, vol. 65(2), pages 469-495, April.
  7. Noa Zychlinski, 2023. "Applications of fluid models in service operations management," Queueing Systems: Theory and Applications, Springer, vol. 103(1), pages 161-185, February.
  8. Pengfei Guo & Christopher S. Tang & Yulan Wang & Ming Zhao, 2019. "The Impact of Reimbursement Policy on Social Welfare, Revisit Rate, and Waiting Time in a Public Healthcare System: Fee-for-Service Versus Bundled Payment," Service Science, INFORMS, vol. 21(1), pages 154-170, January.
  9. Amir Rastpour & Armann Ingolfsson & Bora Kolfal, 2020. "Modeling Yellow and Red Alert Durations for Ambulance Systems," Production and Operations Management, Production and Operations Management Society, vol. 29(8), pages 1972-1991, August.
  10. Jingqi Wang & Yong-Pin Zhou, 2018. "Impact of Queue Configuration on Service Time: Evidence from a Supermarket," Management Science, INFORMS, vol. 64(7), pages 3055-3075, July.
  11. Galit B. Yom-Tov & Carri W. Chan, 2021. "Balancing admission control, speedup, and waiting in service systems," Queueing Systems: Theory and Applications, Springer, vol. 97(1), pages 163-219, February.
  12. Benjamin Legros, 2022. "The principal-agent problem for service rate event-dependency," Post-Print hal-03605421, HAL.
  13. Vincent Knight & Izabela Komenda & Jeff Griffiths, 2017. "Measuring the price of anarchy in critical care unit interactions," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(6), pages 630-642, June.
  14. Jing Li & Ming Dong & Wenhui Zhao, 2015. "Admissions optimisation and premature discharge decisions in intensive care units," International Journal of Production Research, Taylor & Francis Journals, vol. 53(24), pages 7329-7342, December.
  15. Huiyin Ouyang & Nilay Tanık Argon & Serhan Ziya, 2020. "Allocation of Intensive Care Unit Beds in Periods of High Demand," Operations Research, INFORMS, vol. 68(2), pages 591-608, March.
  16. Galit B. Yom-Tov & Avishai Mandelbaum, 2014. "Erlang-R: A Time-Varying Queue with Reentrant Customers, in Support of Healthcare Staffing," Manufacturing & Service Operations Management, INFORMS, vol. 16(2), pages 283-299, May.
  17. Eugene Furman & Adam Diamant & Murat Kristal, 2021. "Customer Acquisition and Retention: A Fluid Approach for Staffing," Production and Operations Management, Production and Operations Management Society, vol. 30(11), pages 4236-4257, November.
  18. Ingolfsson, Armann & Almehdawe, Eman & Pedram, Ali & Tran, Monica, 2020. "Comparison of fluid approximations for service systems with state-dependent service rates and return probabilities," European Journal of Operational Research, Elsevier, vol. 283(2), pages 562-575.
  19. Fermín Mallor & Cristina Azcárate & Julio Barado, 2016. "Control problems and management policies in health systems: application to intensive care units," Flexible Services and Manufacturing Journal, Springer, vol. 28(1), pages 62-89, June.
  20. Jing Dong & Pnina Feldman & Galit B. Yom-Tov, 2015. "Service Systems with Slowdowns: Potential Failures and Proposed Solutions," Operations Research, INFORMS, vol. 63(2), pages 305-324, April.
  21. Pengyi Shi & Mabel C. Chou & J. G. Dai & Ding Ding & Joe Sim, 2016. "Models and Insights for Hospital Inpatient Operations: Time-Dependent ED Boarding Time," Management Science, INFORMS, vol. 62(1), pages 1-28, January.
  22. Masoud Kamalahmadi & Kurt M. Bretthauer & Jonathan E. Helm & Alex F. Mills & Edwin C. Coe & Alisa Judy-Malcolm & Areeba Kara & Julian Pan, 2023. "Mixing It Up: Operational Impact of Hospitalist Caseload and Case-Mix," Management Science, INFORMS, vol. 69(1), pages 283-307, January.
  23. Fengfeng Huang & Pengfei Guo & Yulan Wang, 2022. "Modeling Patients' Illness Perception and Equilibrium Analysis of Their Doctor Shopping Behavior," Production and Operations Management, Production and Operations Management Society, vol. 31(3), pages 1216-1234, March.
  24. Jing Dong, 2022. "Metastability in queues," Queueing Systems: Theory and Applications, Springer, vol. 100(3), pages 413-415, April.
  25. Delasay, Mohammad & Ingolfsson, Armann & Kolfal, Bora & Schultz, Kenneth, 2019. "Load effect on service times," European Journal of Operational Research, Elsevier, vol. 279(3), pages 673-686.
  26. Itai Gurvich & Jan A. Van Mieghem, 2015. "Collaboration and Multitasking in Networks: Architectures, Bottlenecks, and Capacity," Manufacturing & Service Operations Management, INFORMS, vol. 17(1), pages 16-33, February.
  27. Diwas Singh KC & Stefan Scholtes & Christian Terwiesch, 2020. "Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 73-83, January.
  28. Jinsheng Chen & Jing Dong & Pengyi Shi, 2020. "A survey on skill-based routing with applications to service operations management," Queueing Systems: Theory and Applications, Springer, vol. 96(1), pages 53-82, October.
  29. Robert J. Batt & Christian Terwiesch, 2015. "Waiting Patiently: An Empirical Study of Queue Abandonment in an Emergency Department," Management Science, INFORMS, vol. 61(1), pages 39-59, January.
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