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The mediating influence of trust in the adoption of the mobile wallet

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Cited by:

  1. Schmidthuber, Lisa & Maresch, Daniela & Ginner, Michael, 2020. "Disruptive technologies and abundance in the service sector - toward a refined technology acceptance model," Technological Forecasting and Social Change, Elsevier, vol. 155(C).
  2. Ben Mimoun, Mohammed Slim & Poncin, Ingrid, 2015. "A valued agent: How ECAs affect website customers' satisfaction and behaviors," Journal of Retailing and Consumer Services, Elsevier, vol. 26(C), pages 70-82.
  3. Liu, Yunxin & Dewitte, Siegfried, 2021. "A replication study of the credit card effect on spending behavior and an extension to mobile payments," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
  4. Ajimon George & Prajod Sunny, 2021. "Developing a Research Model for Mobile Wallet Adoption and Usage," IIM Kozhikode Society & Management Review, , vol. 10(1), pages 82-98, January.
  5. Trisha Saha & Tonmoy Dey & Md. Rakibul Hoque, 2026. "Initial Trust and Usage Intention: A Study on Mobile Payment Adoption in Bangladesh," Global Business Review, International Management Institute, vol. 27(2), pages 360-382, April.
  6. Sujeet Kumar Sharma & Anubhav Mishra, 2023. "Enablers and Inhibitors of Mobile Payments in Rural India: a Dual-Factor Theory Perspective," Information Systems Frontiers, Springer, vol. 25(6), pages 2335-2351, December.
  7. Sujeeth Ungratwar & Dipasha Sharma & Satish Kumar, 2025. "Mapping the digital banking landscape: a multi-dimensional exploration of fintech, digital payments, and e-wallets, with insights into current scenarios and future research," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 12(1), pages 1-22, December.
  8. Kuttimani Tamilmani & Nripendra P. Rana & Yogesh K. Dwivedi, 0. "Consumer Acceptance and Use of Information Technology: A Meta-Analytic Evaluation of UTAUT2," Information Systems Frontiers, Springer, vol. 0, pages 1-19.
  9. Kuttimani Tamilmani & Nripendra P. Rana & Yogesh K. Dwivedi, 2021. "Consumer Acceptance and Use of Information Technology: A Meta-Analytic Evaluation of UTAUT2," Information Systems Frontiers, Springer, vol. 23(4), pages 987-1005, August.
  10. Maral Jamalova, 2024. "Modelling user behavior towards smartphones and wearable technologies: A bibliometric study and brief literature review," Papers 2405.01137, arXiv.org.
  11. Lingling Gao & Kerem Aksel Waechter, 2017. "Examining the role of initial trust in user adoption of mobile payment services: an empirical investigation," Information Systems Frontiers, Springer, vol. 19(3), pages 525-548, June.
  12. Greenacre, Luke & Akbar, Skye, 2019. "The impact of payment method on shopping behaviour among low income consumers," Journal of Retailing and Consumer Services, Elsevier, vol. 47(C), pages 87-93.
  13. V. Kumar & Nandini Nim & Amit Agarwal, 2021. "Platform-based mobile payments adoption in emerging and developed countries: Role of country-level heterogeneity and network effects," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(8), pages 1529-1558, October.
  14. Rakesh Gupta & Reema Khurana & Anu Prashaant, 2024. "Open banking on the horizon: a scientometric analysis and research agenda," Electronic Commerce Research, Springer, vol. 24(1), pages 577-604, March.
  15. Ajimon George & Prajod Sunny, 2023. "Why do people continue using mobile wallets? An empirical analysis amid COVID-19 pandemic," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 28(4), pages 807-821, December.
  16. V. Kumar & Nandini Nim & Amit Agarwal, 0. "Platform-based mobile payments adoption in emerging and developed countries: Role of country-level heterogeneity and network effects," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 0, pages 1-30.
  17. Talwar, Manish & Talwar, Shalini & Kaur, Puneet & Islam, A.K.M. Najmul & Dhir, Amandeep, 2021. "Positive and negative word of mouth (WOM) are not necessarily opposites: A reappraisal using the dual factor theory," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
  18. Ashwarya Kapoor & Rajiv Sindwani & Manisha Goel, 2024. "Mobile Wallets: Theoretical and Empirical Analysis," Global Business Review, International Management Institute, vol. 25(2_suppl), pages 211-228, April.
  19. Hamzah, Muhammad Iskandar & Ramli, Faten Aisyah Ahmad & Shaw, Norman, 2023. "The moderating influence of brand image on consumers' adoption of QR-code e-wallets," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  20. Shankar, Amit & Dhir, Amandeep & Talwar, Shalini & Islam, Nazrul & Sharma, Piyush, 2022. "Balancing food waste and sustainability goals in online food delivery: Towards a comprehensive conceptual framework," Technovation, Elsevier, vol. 117(C).
  21. V. Kumar & Nandini Nim & Amalesh Sharma, 2019. "Driving growth of Mwallets in emerging markets: a retailer’s perspective," Journal of the Academy of Marketing Science, Springer, vol. 47(4), pages 747-769, July.
  22. Shaw, Norman & Eschenbrenner, Brenda & Brand, Benedikt M., 2022. "Towards a Mobile App Diffusion of Innovations model: A multinational study of mobile wallet adoption," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
  23. Pablo Angel-Rodriguez & Jose Antonio Vicente-Pascual, 2026. "Exploring the adoption of mobile payments: a hybrid literature review and future research agenda," Future Business Journal, Springer, vol. 12(1), pages 1-28, December.
  24. Neena Sinha & Nidhi Singh, 2023. "Moderating and mediating effect of perceived experience on merchant's behavioral intention to use mobile payments services," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 28(3), pages 448-465, September.
  25. Sharma, Sujeet Kumar & Mangla, Sachin Kumar & Luthra, Sunil & Al-Salti, Zahran, 2018. "Mobile wallet inhibitors: Developing a comprehensive theory using an integrated model," Journal of Retailing and Consumer Services, Elsevier, vol. 45(C), pages 52-63.
  26. Agrebi, Sinda & Jallais, Joël, 2015. "Explain the intention to use smartphones for mobile shopping," Journal of Retailing and Consumer Services, Elsevier, vol. 22(C), pages 16-23.
  27. Wang, Shasha & Mortimer, Gary & Sajtos, Laszlo & Keating, Byron, 2024. "Exploring consumers’ competence, autonomy and relatedness needs in the adoption of facial recognition payment technology," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  28. Souiden, Nizar & Chaouali, Walid & Baccouche, Mona, 2019. "Consumers’ attitude and adoption of location-based coupons: The case of the retail fast food sector," Journal of Retailing and Consumer Services, Elsevier, vol. 47(C), pages 116-132.
  29. Arkady Trachuk, & Natalia Linder, 2017. "The adoption of mobile payment services by consumers: an empirical analysis results," Business and Economic Horizons (BEH), Prague Development Center, vol. 13(3), pages 383-408, July.
  30. Trachuk, Arkady & Linder, Natalia, 2017. "The adoption of mobile payment services by consumers: An empirical analysis results," Business and Economic Horizons (BEH), Prague Development Center (PRADEC), vol. 13(3).
  31. Kajol, K. & Singh, Ranjit & Paul, Justin, 2022. "Adoption of digital financial transactions: A review of literature and future research agenda," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
  32. Faten Aisyah Ahmad Ramli & Muhammad Iskandar Hamzah & Siti Norida Wahab & Rishabh Shekhar, 2023. "Modeling the Brand Equity and Usage Intention of QR-Code E-Wallets," FinTech, MDPI, vol. 2(2), pages 1-16, March.
  33. Kamal Abubker Abrahim Sleiman & Lan Juanli & Hongzhen Lei & Ru Liu & Yuanxin Ouyang & Wenge Rong, 2021. "User Trust levels and Adoption of Mobile Payment Systems in China: An Empirical Analysis," SAGE Open, , vol. 11(4), pages 21582440211, November.
  34. Boden, Joe & Maier, Erik & Wilken, Robert, 2020. "The effect of credit card versus mobile payment on convenience and consumers’ willingness to pay," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
  35. Deepak Chawla & Himanshu Joshi, 2025. "Degree of Awareness and the Antecedents of the Digital Media Platform: The Case of Mobile Wallets," FIIB Business Review, , vol. 14(4), pages 491-506, August.
  36. Egemen Hopalı & Özalp Vayvay & Zeynep Tuğçe Kalender & Deniz Turhan & Ceyda Aysuna, 2022. "How Do Mobile Wallets Improve Sustainability in Payment Services? A Comprehensive Literature Review," Sustainability, MDPI, vol. 14(24), pages 1-30, December.
  37. Mall, Sunita & Panigrahi, Tushar Ranjan & Kabir Hassan, M., 2024. "Neo banking: A bibliometric review of the current research trend and future scope," International Review of Economics & Finance, Elsevier, vol. 96(PA).
  38. Oronzo Trio & Antonio Iazzi, 2016. "Trust and Distrust in the Relationships between Construction Firms and Real Estate Agents: Empirical Evidence from Italy," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(4), pages 1-37, March.
  39. Zura Kakushadze & Ronald P. Russo Jr, 2018. "Blockchain: Data Malls, Coin Economies and Keyless Payments," Papers 1802.07422, arXiv.org, revised Apr 2018.
  40. Lingling Gao & Kerem Aksel Waechter, 0. "Examining the role of initial trust in user adoption of mobile payment services: an empirical investigation," Information Systems Frontiers, Springer, vol. 0, pages 1-24.
  41. Verkijika, Silas Formunyuy & Neneh, Brownhilder Ngek, 2021. "Standing up for or against: A text-mining study on the recommendation of mobile payment apps," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
  42. Md. Zahid Alam & Syed Moudud-Ul-Huq & Md. Nazmus Sadekin & Mohamad Ghozali Hassan & Mohammad Morshedur Rahman, 2021. "Influence of Social Distancing Behavior and Cross-Cultural Motivation on Consumers’ Attitude to Using M-Payment Services," Sustainability, MDPI, vol. 13(19), pages 1-20, September.
  43. Frederick Kwesi Blay & Livingstone Divine Caesar, 2022. "The adoption of mobile money technology in emerging markets: a contingency analysis from Ghana," SN Business & Economics, Springer, vol. 2(9), pages 1-26, September.
  44. Giovanis, Apostolos & Rizomyliotis, Ioannis & Konstantoulaki, Kleopatra & Magrizos, Solon, 2022. "Mining the hidden seam of proximity m-payment adoption: A hybrid PLS-artificial neural network analytical approach," European Management Journal, Elsevier, vol. 40(4), pages 618-631.
  45. Catarina Neves & Tiago Oliveira & Fernando de Oliveira Santini & Wagner Junior Ladeira, 2025. "A digital payment generalisation model: a meta-analytic structural equation modelling (MASEM) research," Electronic Commerce Research, Springer, vol. 25(6), pages 4283-4312, December.
  46. Abdalwali Lutfi & Manaf Al-Okaily & Malek Hamed Alshirah & Ahmad Farhan Alshira’h & Thaer Ahmad Abutaber & Manal Ali Almarashdah, 2021. "Digital Financial Inclusion Sustainability in Jordanian Context," Sustainability, MDPI, vol. 13(11), pages 1-13, June.
  47. Prashant Tiwari & Shiv Kant Tiwari & Ashish Gupta, 2021. "Examining the Impact of Customers’ Awareness, Risk and Trust in M-Banking Adoption," FIIB Business Review, , vol. 10(4), pages 413-423, December.
  48. Grover, Purva & Kar, Arpan Kumar, 2020. "User engagement for mobile payment service providers – introducing the social media engagement model," Journal of Retailing and Consumer Services, Elsevier, vol. 53(C).
  49. Deepak Chawla & Himanshu Joshi, 2023. "Role of Mediator in Examining the Influence of Antecedents of Mobile Wallet Adoption on Attitude and Intention," Global Business Review, International Management Institute, vol. 24(4), pages 609-625, August.
  50. Anoop George & Sebastian Joy Panattil & Muhammed Sajid & Manu Melwin Joy, 2026. "Enablers and inhibitors of personalised gamification adoption in m-wallet applications: a behavioural reasoning theory perspective," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 31(1), pages 1-20, March.
  51. Tamilmani, Kuttimani & Rana, Nripendra P. & Prakasam, Naveena & Dwivedi, Yogesh K., 2019. "The battle of Brain vs. Heart: A literature review and meta-analysis of “hedonic motivation” use in UTAUT2," International Journal of Information Management, Elsevier, vol. 46(C), pages 222-235.
  52. Bindu K. Nambiar & Kartikeya Bolar, 2023. "Factors influencing customer preference of cardless technology over the card for cash withdrawals: an extended technology acceptance model," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 28(1), pages 58-73, March.
  53. Jaiswal, Deepak & Mohan, Ashutosh & Deshmukh, Arun Kumar, 2023. "Cash rich to cashless market: Segmentation and profiling of Fintech-led-Mobile payment users," Technological Forecasting and Social Change, Elsevier, vol. 193(C).
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