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Adoption of O2O food delivery services in South Korea: The moderating role of moral obligation in meal preparation

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  1. Wajeeha Aslam & Syed Tehseen Jawaid, 2025. "Green banking adoption practices: the pathway of meeting sustainable goals," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 27(1), pages 1015-1040, January.
  2. Sahu, Aditya Kumar & Khan, Mohd Ziyauddin & Gupta, Piyush, 2025. "Instant food on your table: The role of logistics service quality dimensions in the adoption of instant online food delivery services," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 200(C).
  3. Sirui Li & Jing Su & Ying Liu & Xianwei Shi & Jie Wang & Michael D. Lepech, 2024. "Digital retailing practices for triggering physical retailers’ bounce-back and bounce-forward performance against a great shock: evidence from the COVID-19 pandemic," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-15, December.
  4. Dogra, Nikhil & Adil, Mohd & Sadiq, Mohd & Dash, Ganesh & Paul, Justin, 2023. "Unraveling customer repurchase intention in OFDL context: An investigation using a hybrid technique of SEM and fsQCA," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  5. Crivellari, Alessandro & Beinat, Euro & Caetano, Sandor & Seydoux, Arnaud & Cardoso, Thiago, 2022. "Multi-target CNN-LSTM regressor for predicting urban distribution of short-term food delivery demand," Journal of Business Research, Elsevier, vol. 144(C), pages 844-853.
  6. Jabbour Al Maalouf, Nada & Sayegh, Elie & Makhoul, Wissam & Sarkis, Nada, 2025. "Consumers' attitudes and purchase intentions toward food ordering via online platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 82(C).
  7. Zhao, Hongying & Liu, Luning, 2025. "The impact of public health policies on online food delivery services in China," Socio-Economic Planning Sciences, Elsevier, vol. 100(C).
  8. Giachino, Chiara & Nirino, Niccolò & Leonidou, Erasmia & Glyptis, Loukas, 2023. "eSport in the digital era: Exploring the moderating role of perceived usefulness on financial behavioural aspects within reward-crowdfunding," Journal of Business Research, Elsevier, vol. 155(PB).
  9. Irena Antošová & Jana Stávková, 2023. "Changes in the intensity and impact of factors influencing consumer behaviour in the food market over time," Agricultural Economics, Czech Academy of Agricultural Sciences, vol. 69(9), pages 358-365.
  10. Sadia Nur Habib & Tarannum Islam & Mst. Helen Parvin & S. M. Rifat Hassan & Asaf-Ud Daula, 2025. "Impact of Service Quality on Customer Satisfaction in Online Food Delivery Services: Evidence from Bangladesh," International Journal of Science and Business, IJSAB International, vol. 46(1), pages 40-49.
  11. Jo, Hanseul & Shin, Jungwoo, 2024. "Evidence-based equilibrium analysis of two-sided market in food delivery industry," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  12. Burlea-Schiopoiu, Adriana & Puiu, Silvia & Dinu, Adina, 2022. "The impact of food delivery applications on Romanian consumers’ behaviour during the COVID-19 pandemic," Socio-Economic Planning Sciences, Elsevier, vol. 82(PA).
  13. Wang, Mingliang & Gong, Shunlong & Liang, Luyu & Bai, Li & Weng, Zhenlin & Tang, Jin, 2023. "Norms triumph over self-interest! The role of perceived values and different norms on sustainable agricultural practices," Land Use Policy, Elsevier, vol. 129(C).
  14. Seo, Kyowon & Roh, Taewoo, 2025. "Online and offline delivery qualities: O2O satisfaction and loyalty through technology acceptance model," Journal of Retailing and Consumer Services, Elsevier, vol. 82(C).
  15. Kaur, Puneet & Talwar, Shalini & Islam, Nazrul & Salo, Jari & Dhir, Amandeep, 2022. "The effect of the valence of forgiveness to service recovery strategies and service outcomes in food delivery apps," Journal of Business Research, Elsevier, vol. 147(C), pages 142-157.
  16. Shankar, Amit & Dhir, Amandeep & Talwar, Shalini & Islam, Nazrul & Sharma, Piyush, 2022. "Balancing food waste and sustainability goals in online food delivery: Towards a comprehensive conceptual framework," Technovation, Elsevier, vol. 117(C).
  17. Shuqair, Saleh & Costa Pinto, Diego & Cruz-Jesus, Frederico & Mattila, Anna S. & da Fonseca Guerreiro, Patricia & Kam Fung So, Kevin, 2022. "Can customer relationships backfire? How relationship norms shape moral obligation in cancelation behavior," Journal of Business Research, Elsevier, vol. 151(C), pages 463-472.
  18. Ou Wang & Federico J. A. Perez-Cueto & Frank Scrimgeour, 2025. "E-commerce food choice in the west: comparing business-to-consumer, online-to-offline food delivery service, and click and collect," Electronic Commerce Research, Springer, vol. 25(5), pages 3559-3587, October.
  19. Meena, Purushottam & Kumar, Gopal, 2022. "Online food delivery companies' performance and consumers expectations during Covid-19: An investigation using machine learning approach," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
  20. Shahzad, Khuram & Zhang, Qingyu & Zafar, Abaid Ullah & Ashfaq, Muhammad & Rehman, Shafique Ur, 2023. "The role of blockchain-enabled traceability, task technology fit, and user self-efficacy in mobile food delivery applications," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  21. Shah, Adnan Muhammad & Abbasi, Amir Zaib & Yan, Xiangbin, 2023. "Do online peer reviews stimulate diners’ continued log-in behavior: Investigating the role of emotions in the O2O meal delivery apps context," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  22. Ding, Ye & Nayga Jr, Rodolfo M. & Zeng, Yinchu & Yang, Wei & Arielle Snell, Heather, 2022. "Consumers’ valuation of a live video feed in restaurant kitchens for online food delivery service," Food Policy, Elsevier, vol. 112(C).
  23. Uma Thevi Munikrishnan & Kun Huang & Abdullah Al Mamun & Naeem Hayat, 2023. "Perceived Risk, Trust, and Online Food Purchase Intention Among Malaysians," Business Perspectives and Research, , vol. 11(1), pages 28-43, January.
  24. Shah, Adnan Muhammad & Ahmad, Pir Noman & Abbasi, Amir Zaib & Parvez, Muhammad Omar & Han, Spring H. & Bayram, Gül Erkol & Lee, KangYoon, 2026. "Decoding customer experiences on meal delivery apps: A cross-platform text-mining analysis of online reviews through the lens of service psychology theories," Journal of Retailing and Consumer Services, Elsevier, vol. 89(PA).
  25. Tsai, Pei-Hsuan, 2024. "Exploring consumer purchase intention in cross-boundary retail alliances with gamified OMO virtual-physical fusion services," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  26. Abbasi, Amir Zaib & Qummar, Hamza & Bashir, Shahid & Aziz, Shahab & Ting, Ding Hooi, 2024. "Customer engagement in Saudi food delivery apps through social media marketing: Examining the antecedents and consequences using PLS-SEM and NCA," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
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