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What keeps the mobile hotel booking users loyal? Investigating the roles of self-efficacy, compatibility, perceived ease of use, and perceived convenience

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Cited by:

  1. Thuy Dung Pham Thi & Van Kien Pham & Nam Tien Duong, 2025. "Why Do Users Adopt Mobile Payment? An Integrated Model," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(1), pages 4364-4391, March.
  2. Dehua Zhang & Yuejuan Zhang & Sha Lou, 2024. "What determines consumers’ purchasing behavioral intention on social commerce platforms: introducing consumer credit to TPB," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 26(5), pages 13353-13373, May.
  3. Jeong, Dayun & Ko, Eunju & Taylor, Charles R., 2023. "Don't touch the Merchandise! Factors associated with consumer preference for contact free shopping," Journal of Business Research, Elsevier, vol. 154(C).
  4. Sharma, Mahak & Antony, Rose & Sehrawat, Rajat & Cruz, Angel Contreras & Daim, Tugrul U., 2022. "Exploring post-adoption behaviors of e-service users: Evidence from the hospitality sector /online travel services," Technology in Society, Elsevier, vol. 68(C).
  5. Syed Imran Zaman & Sharfuddin Ahmed Khan & Sahar Qabool & Himanshu Gupta, 2023. "How digitalization in banking improve service supply chain resilience of e-commerce sector? a technological adoption model approach," Operations Management Research, Springer, vol. 16(2), pages 904-930, June.
  6. Vinoi, Nivin & Shankar, Amit & Khalil, Ashraf & Mehrotra, Ankit & Kumar, Jitender, 2024. "Holding on to your memories: Factors influencing social media hoarding behaviour," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  7. Türker, Cansu & Altay, Burak Can & Okumuş, Abdullah, 2022. "Understanding user acceptance of QR code mobile payment systems in Turkey: An extended TAM," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
  8. Wang, Le & Yan, Jie & Lin, Jun & Cui, Wentian, 2017. "Let the users tell the truth: Self-disclosure intention and self-disclosure honesty in mobile social networking," International Journal of Information Management, Elsevier, vol. 37(1), pages 1428-1440.
  9. Islam, Nazrul & Rakshit, Sandip & Paul, Tripti, 2025. "Antecedents and consequences of social robots adoption for SMEs - Reimaging emerging technologies in the context of the new normal," Technological Forecasting and Social Change, Elsevier, vol. 210(C).
  10. Hsu, Chia-Lin, 2025. "Environmental sustainability gamification: Conceptualization and scale development," Technological Forecasting and Social Change, Elsevier, vol. 212(C).
  11. Meena, Rahul & Sarabhai, Samar, 2023. "Extrinsic and intrinsic motivators for usage continuance of hedonic mobile apps," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
  12. Kim, Minseong & Kim, Hyung-Min, 2022. "What online game spectators want from their twitch streamers: Flow and well-being perspectives," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
  13. Eman Ismail & Mohamed Hamed Elsharnouby & Hossam Ahmed Hanafy, 2025. "RAISA adoption and organizational performance in Egypt’s travel and hospitality sector: an integrated TOE–BOE perspective," Future Business Journal, Springer, vol. 11(1), pages 1-18, December.
  14. Jabbar, Abdul & Geebren, Ahmed & Hussain, Zahid & Dani, Samir & Ul-Durar, Shajara, 2023. "Investigating individual privacy within CBDC: A privacy calculus perspective," Research in International Business and Finance, Elsevier, vol. 64(C).
  15. Xinyan Zhang & Shun Ouyang & Pimtong Tavitiyaman, 2022. "Impact of COVID-19 Pandemic on Generation Z Employees’ Perception and Behavioral Intention toward Advanced Information Technologies in Hotels," Tourism and Hospitality, MDPI, vol. 3(2), pages 1-18, April.
  16. Jiahe Chen & Yu-Wei Chang, 2025. "How retailers launch IT-based strategies to win new and loyal customers in O2O commerce," Electronic Markets, Springer;IIM University of St. Gallen, vol. 35(1), pages 1-27, December.
  17. Nafiz A.Ali Ahmad & Abdelrahim M. Zabadi, 2022. "Using the Technology Acceptance Model (TAM) in Understanding the Preschool Teachers in Palestine Technology' Acceptance during the COVID-19 pandemic," Eximia Journal, Plus Communication Consulting SRL, vol. 4(1), pages 63-83, April.
  18. Wang, Yuchen & Guo, Rui & Song, Mengmeng & Law, Rob, 2025. "Digital resurrection technology in destination promotion," Annals of Tourism Research, Elsevier, vol. 110(C).
  19. Qingyu Zhang & Salman Khan & Mei Cao & Safeer Ullah Khan, 2023. "Factors Determining Consumer Acceptance of NFC Mobile Payment: An Extended Mobile Technology Acceptance Model," Sustainability, MDPI, vol. 15(4), pages 1-18, February.
  20. Hoang, Sinh Duc & Dey, Sandeep Kumar & Tučková, Zuzana & Pham, Tien Phat, 2023. "Harnessing the power of virtual reality: Enhancing telepresence and inspiring sustainable travel intentions in the tourism industry," Technology in Society, Elsevier, vol. 75(C).
  21. El Hedhli, Kamel & Alnawas, Ibrahim & Becheur, Imene & Abu Farha, Allam K. & Zourrig, Haithem, 2026. "Shopping well-being through mobile apps: A congruence theory perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 88(C).
  22. repec:bjc:journl:v:12:y:2025:i:11:p:2018-2037 is not listed on IDEAS
  23. Mohamed Jasim, K., 2024. "Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  24. Asrar Ahmed Sabir & Iftikhar Ahmad & Hassan Ahmad & Muhammad Rafiq & Muhammad Asghar Khan & Neelum Noreen, 2023. "Consumer Acceptance and Adoption of AI Robo-Advisors in Fintech Industry," Mathematics, MDPI, vol. 11(6), pages 1-24, March.
  25. Baabdullah, Abdullah M. & Alalwan, Ali Abdallah & Rana, Nripendra P. & Kizgin, Hatice & Patil, Pushp, 2019. "Consumer use of mobile banking (M-Banking) in Saudi Arabia: Towards an integrated model," International Journal of Information Management, Elsevier, vol. 44(C), pages 38-52.
  26. Butt, Asad Hassan & Ahmad, Hassan, 2026. "AI-driven unmanned convenience stores: Transforming retail with innovation and experiential quality," Technology in Society, Elsevier, vol. 84(C).
  27. Saito, Taiga & Takahashi, Akihiko & Koide, Noriaki & Ichifuji, Yu, 2019. "Application of online booking data to hotel revenue management," International Journal of Information Management, Elsevier, vol. 46(C), pages 37-53.
  28. Wang, Qian & Chen, Hang, 2022. "Better or Worse? Effects of online promotion habits on customer value: An empirical study," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
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