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Organizational Reintegration and Trust Repair after an Integrity Violation: A Case Study

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Cited by:

  1. Bozic, Branko, 2017. "Consumer trust repair: A critical literature review," European Management Journal, Elsevier, vol. 35(4), pages 538-547.
  2. Kai Lamertz & Devasheesh P. Bhave, 2017. "Employee perceptions of organisational legitimacy as impersonal bases of organisational trustworthiness and trust," Journal of Trust Research, Taylor & Francis Journals, vol. 7(2), pages 129-149, July.
  3. Oussama Ouriemmi, 2023. "The Legalistic Organizational Response to Whistleblowers’ Disclosures in a Scandal: Law Without Justice?," Journal of Business Ethics, Springer, vol. 188(1), pages 17-35, November.
  4. Bettina Nyffenegger & Kristen Madison & Maximilian Lude & Reinhard Prügl & Andreas Hack, 2025. "In the Aftermath of an Ethical Violation: Do Family Firms Suffer More Than Non-family Firms and Why?," Journal of Business Ethics, Springer, vol. 198(4), pages 813-840, May.
  5. Maximilian J. L. Schormair & Lara M. Gerlach, 2020. "Corporate Remediation of Human Rights Violations: A Restorative Justice Framework," Journal of Business Ethics, Springer, vol. 167(3), pages 475-493, December.
  6. Nicole Gillespie & Mattia Anesa & Morgana Lizzio-Wilson & Cassandra Chapman & Karen Healy & Matthew Hornsey, 2024. "How do Sector Level Factors Influence Trust Violations in Not-for-Profit Organizations? A Multilevel Model," Journal of Business Ethics, Springer, vol. 191(2), pages 373-398, May.
  7. Barron, Andrew & Pereda, Asier & Stacey, Stephen, 2017. "Exploring the performance of government affairs subsidiaries: A study of organisation design and the social capital of European government affairs managers at Toyota Motor Europe and Hyundai Motor Com," Journal of World Business, Elsevier, vol. 52(2), pages 184-196.
  8. Razvan Lungeanu & Srikanth Paruchuri & Wenpin Tsai, 2018. "Stepping across for social approval: Ties to independent foundations' boards after financial restatement," Strategic Management Journal, Wiley Blackwell, vol. 39(4), pages 1163-1187, April.
  9. Masoud Shadnam & Andrew Crane & Thomas B. Lawrence, 2020. "Who Calls It? Actors and Accounts in the Social Construction of Organizational Moral Failure," Journal of Business Ethics, Springer, vol. 165(4), pages 699-717, September.
  10. Brühl, Rolf & Basel, Jörn S. & Kury, Max F., 2018. "Communication after an integrity-based trust violation: How organizational account giving affects trust," European Management Journal, Elsevier, vol. 36(2), pages 161-170.
  11. Božič, Branko & Siebert, Sabina & Martin, Graeme, 2020. "A grounded theory study of factors and conditions associated with customer trust recovery in a retailer," Journal of Business Research, Elsevier, vol. 109(C), pages 440-448.
  12. Sanneke Kuipers & Michael Schonheit, 2022. "Data Breaches and Effective Crisis Communication: A Comparative Analysis of Corporate Reputational Crises," Corporate Reputation Review, Palgrave Macmillan, vol. 25(3), pages 176-197, August.
  13. Bozic, Branko & Siebert, Sabina & Martin, Graeme, 2019. "A strategic action fields perspective on organizational trust repair," European Management Journal, Elsevier, vol. 37(1), pages 58-66.
  14. Afzal Izzaz Zahari & Dewi Izzwi Abdul Manan & Norhayati Mohamed & Jamaliah Said, 2023. "Impact of Dynamic Leadership and Marketing Planning on Organizational Resilience During Covid-19: Higher Learning Institutions," SAGE Open, , vol. 13(4), pages 21582440231, November.
  15. Thomas Aichner & Paolo Coletti & Frank Jacob & Robert Wilken, 2021. "Did the Volkswagen Emissions Scandal Harm the “Made in Germany” Image? A Cross-Cultural, Cross-Products, Cross-Time Study," Corporate Reputation Review, Palgrave Macmillan, vol. 24(4), pages 179-190, November.
  16. Kougiannou, Nadia K. & O'Meara Wallis, Matthew, 2020. "‘Chimneys don't belch out carnations!’ The (in)tolerance of corporate hypocrisy: A case study of trust and community engagement strategies," Journal of Business Research, Elsevier, vol. 114(C), pages 348-362.
  17. Pazit Ben-Nun Bloom & Shaul Kimhi & Shani Fachter & Michal Shamai & Daphna Canetti, 2020. "Coping with Moral Threat: Moral Judgment amid War on Terror," Journal of Conflict Resolution, Peace Science Society (International), vol. 64(2-3), pages 231-260, February.
  18. Kähkönen, T. & Blomqvist, K. & Gillespie, N. & Vanhala, M., 2021. "Employee trust repair: A systematic review of 20 years of empirical research and future research directions," Journal of Business Research, Elsevier, vol. 130(C), pages 98-109.
  19. Paolo Antonetti & Ilaria Baghi, 2023. "Projecting lower competence to boost apology effectiveness: Underlying mechanism and boundary conditions," Journal of the Academy of Marketing Science, Springer, vol. 51(3), pages 695-715, May.
  20. Bozic, Branko & Kuppelwieser, Volker G., 2019. "Customer trust recovery: An alternative explanation," Journal of Retailing and Consumer Services, Elsevier, vol. 49(C), pages 208-218.
  21. Chuanhui Liao & Yu Luo & Weiwei Zhu, 2020. "Food Safety Trust, Risk Perception, and Consumers’ Response to Company Trust Repair Actions in Food Recall Crises," IJERPH, MDPI, vol. 17(4), pages 1-16, February.
  22. Yu Zhang & Bingjia Shao, 2018. "The Effect of Customer Participation Types on Online Recovery Satisfaction: A Mental Accounting Perspective," Future Internet, MDPI, vol. 10(10), pages 1-20, October.
  23. Matthew J. Hornsey & Cassandra M. Chapman & Heidi Mangan & Stephen Macchia & Nicole Gillespie, 2021. "The Moral Disillusionment Model of Organizational Transgressions: Ethical Transgressions Trigger More Negative Reactions from Consumers When Committed by Nonprofits," Journal of Business Ethics, Springer, vol. 172(4), pages 653-671, September.
  24. Matthäus Rest, 2019. "Dreaming of pipes: Kathmandu’s long-delayed Melamchi Water Supply Project," Environment and Planning C, , vol. 37(7), pages 1198-1216, November.
  25. Joel B. Carnevale & K. Ashley Gangloff, 2023. "A Mixed Blessing? CEOs’ Moral Cleansing as an Alternative Explanation for Firms’ Reparative Responses Following Misconduct," Journal of Business Ethics, Springer, vol. 184(2), pages 427-443, May.
  26. Eva Baarle & Steven Baarle & Guy Widdershoven & Roland Bal & Jan-Willem Weenink, 2024. "Sexual Boundary Violations: Exploring How the Interplay Between Violations, Retributive, and Restorative Responses Affects Teams," Journal of Business Ethics, Springer, vol. 191(1), pages 131-146, April.
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