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The Relationship between the Level and Modality of HRM Metrics, Quality of HRM Practice and Organizational Performance


  • Nina Pološki Vokić

    () (Faculty of Economics and Business, University of Zagreb)


The paper explores the relationship between the way organizations measure HRM and overall quality of HRM activities, as well as the relationship between HRM metrics used and financial performance of an organization. In the theoretical part of the paper modalities of HRM metrics are grouped into five groups (evaluating HRM using accounting principles, evaluating HRM using management techniques, evaluating individual HRM activities, aggregate evaluation of HRM, and evaluating HRM department). In the empirical part of the paper researched concepts are assessed through questionnaires distributed to Croatian organizations with more than 500 employees. Respondents (HRM managers) provided information about HRM metrics their organizations use, overall quality of HRM practice, and financial performance of their organizations. Based on the acquired data, relationships between modality of HRM metrics, quality of HRM and organizational performance are explored.

Suggested Citation

  • Nina Pološki Vokić, 2011. "The Relationship between the Level and Modality of HRM Metrics, Quality of HRM Practice and Organizational Performance," EFZG Working Papers Series 1109, Faculty of Economics and Business, University of Zagreb.
  • Handle: RePEc:zag:wpaper:1109

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    References listed on IDEAS

    1. Frankel, Jeffrey & Poonawala, Jumana, 2010. "The forward market in emerging currencies: Less biased than in major currencies," Journal of International Money and Finance, Elsevier, vol. 29(3), pages 585-598, April.
    2. Junsoo Lee & Mark C. Strazicich, 2013. "Minimum LM unit root test with one structural break," Economics Bulletin, AccessEcon, vol. 33(4), pages 2483-2492.
    3. Arghyrou, Michael G. & Gregoriou, Andros & Kontonikas, Alexandros, 2009. "Do real interest rates converge? Evidence from the European union," Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 19(3), pages 447-460, July.
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    More about this item


    HRM metrics; HRM evaluation; HRM quality; organizational performance; Croatia;

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M5 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics

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