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The role of emotion in strategic issue interpretation: the case of diversity

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  • Patricia Garcia-Prieto Sol
  • Véronique Tran
  • Susan Schneider

Abstract

Strategic issues have the potential to impact organizational performance. These issues are subject to cognitive interpretation by decision-makers and implementers. Some strategic issues are considered to be “hot” because of their potential to evoke strong emotions. In this paper, we argue that the cognitive antecedents involved in strategic issue interpretation are similar to those involved in the determination of emotion. We use “diversity” as an example of strategic issue. We propose that individuals’ salient social identities will shape cognitive antecedents in turn eliciting specific emotions and associated behavioral tendencies. Theoretical and managerial implications are discussed.

Suggested Citation

  • Patricia Garcia-Prieto Sol & Véronique Tran & Susan Schneider, 2007. "The role of emotion in strategic issue interpretation: the case of diversity," Working Papers CEB 07-036.RS, ULB -- Universite Libre de Bruxelles.
    • Handle: RePEc:sol:wpaper:07-036
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    Cited by:

    1. Julio Suárez-Albanchez & Pedro Jimenez-Estevez & Juan Jose Blazquez-Resino & Santiago Gutierrez-Broncano, 2022. "Team Autonomy and Organizational Support, Well-Being, and Work Engagement in the Spain Computer Consultancy Industry: The Mediating Effect of Emotional Intelligence," Administrative Sciences, MDPI, vol. 12(3), pages 1-16, July.
    2. Ayşe Günsel & Atif Açikgöz, 2013. "The Effects of Team Flexibility and Emotional Intelligence on Software Development Performance," Group Decision and Negotiation, Springer, vol. 22(2), pages 359-377, March.

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