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Impact of ISO 9001 Certification on the Projects' Success of Large-Scale (AAA) Construction Firms in the Philippines

Author

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  • Neyestani, Behnam

Abstract

The general aim of the study was to identify the effects of ISO 9001 certification on project success, and its main criteria into large-scale construction companies in Metro Manila, Philippines. For this aim, the research was conducted an in-depth literature review for identifying the main variables first. Subsequently, a survey questionnaire was designed, and distributed randomly among 67 managers working in ISO 9001:2008-certified projects of large-scale construction firms. Then the descriptive and inferential statistics analysis employed, in order to find the results and conclusions. Finally, the findings revealed that ISO 9001 certification can significantly affect the construction project success and its main criteria, except time length of projects in Metro Manila, Philippines

Suggested Citation

  • Neyestani, Behnam, 2016. "Impact of ISO 9001 Certification on the Projects' Success of Large-Scale (AAA) Construction Firms in the Philippines," MPRA Paper 76604, University Library of Munich, Germany.
    • Handle: RePEc:pra:mprapa:76604
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    Citations

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    Cited by:

    1. Guangdong Wu & Yue Wu & Hongyang Li & Chenglong Dan, 2018. "Job Burnout, Work-Family Conflict and Project Performance for Construction Professionals: The Moderating Role of Organizational Support," IJERPH, MDPI, vol. 15(12), pages 1-20, December.
    2. Neyestani, Behnam & Juanzon, Joseph Berlin P., 2017. "ISO 9001 Standard and Organization's Performance: A Literature Review," OSF Preprints db5mv, Center for Open Science.
    3. Neyestani, Behnam, 2016. "Effectiveness of Quality Management System (QMS) on Construction Projects," MPRA Paper 76754, University Library of Munich, Germany.
    4. Neyestani, Behnam, 2017. "Effectiveness of Quality Management System (QMS) on Construction Projects," OSF Preprints 8xmak, Center for Open Science.
    5. Neyestani, Behnam, 2017. "Effects of ISO 9001 on Non-Financial and Financial Performance in the Organizations: A Review," MPRA Paper 76799, University Library of Munich, Germany.

    More about this item

    Keywords

    ISO 9001 Certification; Construction Project Success; Construction Quality; Quality Management System; Customer's satisfaction;
    All these keywords.

    JEL classification:

    • L74 - Industrial Organization - - Industry Studies: Primary Products and Construction - - - Construction
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • O22 - Economic Development, Innovation, Technological Change, and Growth - - Development Planning and Policy - - - Project Analysis

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