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Business Intelligence Approach In A Business Performance Context

Author

Listed:
  • Muntean, Mihaela
  • Cabau, Liviu Gabriel

Abstract

Subordinated to performance management, Business Intelligence approaches help firms to optimize business performance. Key performance indicators will be added to the multidimensional model grounding the performance perspectives. With respect to the Business Intelligence value chain, a theoretical approach was introduced and a practice example, based on Microsoft SQL Server specific services, for the customer perspective was implemented.

Suggested Citation

  • Muntean, Mihaela & Cabau, Liviu Gabriel, 2011. "Business Intelligence Approach In A Business Performance Context," MPRA Paper 29914, University Library of Munich, Germany.
  • Handle: RePEc:pra:mprapa:29914
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    File URL: https://mpra.ub.uni-muenchen.de/29914/1/MPRA_paper_29914.pdf
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    Citations

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    Cited by:

    1. repec:gam:jsusta:v:10:y:2018:i:2:p:335-:d:129112 is not listed on IDEAS
    2. Muntean, Mihaela, 2012. "Business Intelligence Approaches," MPRA Paper 41139, University Library of Munich, Germany, revised 03 Jun 2012.
    3. Muntean, Mihaela & Muntean, Cornelia & Cabau, Liviu Gabriel, 2013. "Evaluating Business Intelligence Initiatives With Respect To BI Governance," MPRA Paper 48486, University Library of Munich, Germany, revised 22 Apr 2013.
    4. Muntean, Mihaela & Muntean, Cornelia, 2012. "Evaluating A Business Intelligence Solution. Feasibility Analysis Based On Monte Carlo Method," MPRA Paper 48478, University Library of Munich, Germany, revised 28 May 2013.
    5. Muntean, Mihaela & Cabau, Liviu Gabiel, 2013. "Business Intelligence Support For Project Management," MPRA Paper 48484, University Library of Munich, Germany, revised 20 May 2013.
    6. Teodora Vătuiu & Mioara Udrică & Naiana Tarcă, 2013. "Cloud Computing Technology - Optimal Solution for Efficient Use of Business Intelligence and Enterprise Resource Planning Applications," Journal of Knowledge Management, Economics and Information Technology, ScientificPapers.org, vol. 3(6), pages 1-28, December.

    More about this item

    Keywords

    business intelligence; performance management; key performance indicators;

    JEL classification:

    • M00 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General - - - General
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

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