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Coping with unforeseen contingencies in event management: an analysis of hosts’ perception

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  • Attanasi, Giuseppe
  • Ballatore, Marta
  • Chessa, Michela
  • Ciucani, Carlo

    (CNR)

  • Gil-Gallen, Sara

Abstract

Gatherings and cultural events may face cancellations, postponements, or adjustments due to different unforeseen contingencies. Organizers must swiftly identify solutions, yet there is limited understanding of how hosts perceive changes in the value proposition. To address this, we collected data at the 2020 and 2021 La Notte della Taranta, a prominent European folk music festival that was partially canceled in 2020 and adapted in 2021. Consistently, this research focuses on Covid-19 pandemic as unforeseen contingencies to examine of generic behavioral traits and festival-specific features in determining hosts’ attitudes. We focus on two aspects: agreement with organizers’ measures in 2020 and 2021, and the perception of tourists’ behavior in the last regular edition in 2019. Findings emphasize the objective Covid-19 danger, with preferences for ambiguity consistently influencing both research questions. This underscores the relevance of considering generic behavioral traits when making extraordinary organiza- tional decisions.

Suggested Citation

  • Attanasi, Giuseppe & Ballatore, Marta & Chessa, Michela & Ciucani, Carlo & Gil-Gallen, Sara, 2026. "Coping with unforeseen contingencies in event management: an analysis of hosts’ perception," SocArXiv kt2va_v2, Center for Open Science.
    • Handle: RePEc:osf:socarx:kt2va_v2
    DOI: 10.31219/osf.io/kt2va_v2
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    References listed on IDEAS

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