IDEAS home Printed from https://ideas.repec.org/p/osf/osfxxx/rnjua.html
   My bibliography  Save this paper

Citizens’ attitudes towards the public sector, public servants, and politicians – Development and validation of practical survey scales

Author

Listed:
  • Willems, Jurgen

Abstract

This study reports the development and the validation of three related attitude scales that measure the attitudes of citizens towards the public sector, the public servants, and the politicians respectively. With three samples (n1 = 325, n2 = 320, n3 = 337), scale items were assessed based on item-scale correlations, internal consistency, and social desirability. Moreover, convergent and discriminant validity were verified, based on the relatedness of the three attitude scales with several focal constructs from the public management literature, including public service motivation and citizens’ trust in government. In addition, this study outlines the avenues for further research on how the use of these scales can advance the field of public management, and particularly behavioral public administration.

Suggested Citation

  • Willems, Jurgen, 2020. "Citizens’ attitudes towards the public sector, public servants, and politicians – Development and validation of practical survey scales," OSF Preprints rnjua, Center for Open Science.
    • Handle: RePEc:osf:osfxxx:rnjua
    DOI: 10.31219/osf.io/rnjua
    as

    Download full text from publisher

    File URL: https://osf.io/download/5ef5ff7d9fceff006d82f396/
    Download Restriction: no
    File URL: https://libkey.io/10.31219/osf.io/rnjua?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Matt Henn & Mark Weinstein & Sarah Forrest, 2005. "Uninterested Youth? Young People's Attitudes towards Party Politics in Britain," Political Studies, Political Studies Association, vol. 53, pages 556-578, October.
    2. Vogel, Dominik & Willems, Jurgen, 2020. "The Effects of Making Public Service Employees Aware of Their Prosocial and Societal Impact: A Microintervention study," SocArXiv xatcn, Center for Open Science.
    3. Matt Henn & Mark Weinstein & Sarah Forrest, 2005. "Uninterested Youth? Young People's Attitudes towards Party Politics in Britain," Political Studies, Political Studies Association, vol. 53(3), pages 556-578, October.
    4. Rosseel, Yves, 2012. "lavaan: An R Package for Structural Equation Modeling," Journal of Statistical Software, Foundation for Open Access Statistics, vol. 48(i02).
    5. Becker, Boris W. & Connor, Patrick E., 2005. "Self-selection or socialization of public- and private-sector managers?: A cross-cultural values analysis," Journal of Business Research, Elsevier, vol. 58(1), pages 111-113, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Miquel Àngel Essomba & Maria Nadeu & Anna Tarrés, 2023. "Youth Democratic Political Identity and Disaffection: Active Citizenship and Participation to Counteract Populism and Polarization in Barcelona," Societies, MDPI, vol. 13(12), pages 1-13, November.
    2. Ana Pontes & Matt Henn & Mark D. Griffiths, 2018. "Towards a Conceptualization of Young People’s Political Engagement: A Qualitative Focus Group Study," Societies, MDPI, vol. 8(1), pages 1-17, March.
    3. Saikat Banerjee & Bibek Ray Chaudhuri, 2022. "Brand love and party preference of young political consumers (voters)," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 19(3), pages 475-503, September.
    4. Georgios Kyroglou & Matt Henn, 2017. "Political Consumerism as a Neoliberal Response to Youth Political Disengagement," Societies, MDPI, vol. 7(4), pages 1-16, December.
    5. Rachel Brooks, 2009. "Young People and Political Participation: An Analysis of European Union Policies," Sociological Research Online, , vol. 14(1), pages 63-74, January.
    6. Darren Sharpe, 2018. "The Making of Democratic Actors: Counting the Costs of Public Cuts in England on Young People’s Steps towards Citizenship," Societies, MDPI, vol. 8(4), pages 1-16, November.
    7. Carlo Genova, 2018. "Youth Activism in Political Squats between Centri Sociali and Case Occupate," Societies, MDPI, vol. 8(3), pages 1-25, September.
    8. Haiyang Lu & Ivan T. Kandilov & Rong Zhu, 2022. "Does social integration matter for cohort differences in the political participation of internal migrants in China?," Review of Development Economics, Wiley Blackwell, vol. 26(3), pages 1555-1573, August.
    9. Saikat Banerjee, 2021. "On the relationship between online brand community and brand preference in political market," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 18(1), pages 27-55, March.
    10. Sonia Nawrocka & Hans De Witte & Margherita Pasini & Margherita Brondino, 2023. "A Person-Centered Approach to Job Insecurity: Is There a Reciprocal Relationship between the Quantitative and Qualitative Dimensions of Job Insecurity?," IJERPH, MDPI, vol. 20(7), pages 1-27, March.
    11. Md. Mominur Rahman & Bilkis Akhter, 2021. "The impact of investment in human capital on bank performance: evidence from Bangladesh," Future Business Journal, Springer, vol. 7(1), pages 1-13, December.
    12. Masashi Soga & Kevin J. Gaston & Yuichi Yamaura & Kiyo Kurisu & Keisuke Hanaki, 2016. "Both Direct and Vicarious Experiences of Nature Affect Children’s Willingness to Conserve Biodiversity," IJERPH, MDPI, vol. 13(6), pages 1-12, May.
    13. César Merino-Soto & Gina Chávez-Ventura & Verónica López-Fernández & Guillermo M. Chans & Filiberto Toledano-Toledano, 2022. "Learning Self-Regulation Questionnaire (SRQ-L): Psychometric and Measurement Invariance Evidence in Peruvian Undergraduate Students," Sustainability, MDPI, vol. 14(18), pages 1-17, September.
    14. Nathaniel Oliver Iotti & Damiano Menin & Tomas Jungert, 2022. "Early Adolescents’ Motivations to Defend Victims of Cyberbullying," IJERPH, MDPI, vol. 19(14), pages 1-9, July.
    15. Peter Tavel & Bibiana Jozefiakova & Peter Telicak & Jana Furstova & Michal Puza & Natalia Kascakova, 2022. "Psychometric Analysis of the Shortened Version of the Spiritual Well-Being Scale on the Slovak Population (SWBS-Sk)," IJERPH, MDPI, vol. 19(1), pages 1-12, January.
    16. Allen, Jaime & Eboli, Laura & Forciniti, Carmen & Mazzulla, Gabriella & Ortúzar, Juan de Dios, 2019. "The role of critical incidents and involvement in transit satisfaction and loyalty," Transport Policy, Elsevier, vol. 75(C), pages 57-69.
    17. Andreea-Ionela Puiu & Anca Monica Ardeleanu & Camelia Cojocaru & Anca Bratu, 2021. "Exploring the Effect of Status Quo, Innovativeness, and Involvement Tendencies on Luxury Fashion Innovations: The Mediation Role of Status Consumption," Mathematics, MDPI, vol. 9(9), pages 1-18, May.
    18. Andres Trujillo-Barrera & Joost M. E. Pennings & Dianne Hofenk, 2016. "Understanding producers' motives for adopting sustainable practices: the role of expected rewards, risk perception and risk tolerance," European Review of Agricultural Economics, Oxford University Press and the European Agricultural and Applied Economics Publications Foundation, vol. 43(3), pages 359-382.
    19. Daria J. Kuss & Lydia Harkin & Eiman Kanjo & Joel Billieux, 2018. "Problematic Smartphone Use: Investigating Contemporary Experiences Using a Convergent Design," IJERPH, MDPI, vol. 15(1), pages 1-16, January.
    20. Allen, Jaime & Muñoz, Juan Carlos & Ortúzar, Juan de Dios, 2019. "On evasion behaviour in public transport: Dissatisfaction or contagion?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 130(C), pages 626-651.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:osf:osfxxx:rnjua. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: OSF (email available below). General contact details of provider: https://osf.io/preprints/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.