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Outsourcing Public Employment Services: The Australian Experience

  • Elizabeth Webster

    (Melbourne Institute of Applied Economic and Social Research, The University of Melbourne)

  • Glenys Harding

    (Melbourne Institute of Applied Economic and Social Research, The University of Melbourne)

While privatising or tendering out government infrastructure and public works services has become commonplace in Australia, its incursion into human services is comparatively new. Some outsourcing issues and problems are common to both types of service but the welfare or human dimension also brings forth different complexities. This paper discusses the theoretical rationale for outsourcing existing government services in the context of empirical studies. It also provides a short history of outsourcing in Australian job placement and labour market programs. Although large scale outsourcing placement services occurred two years ago (May 1998) with the introduction of the Job Network, there has been no published formal evaluations undertaken due to the lack of publication of administrative data.

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Paper provided by Melbourne Institute of Applied Economic and Social Research, The University of Melbourne in its series Melbourne Institute Working Paper Series with number wp2000n04.

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Length: 36 pages
Date of creation: Mar 2000
Date of revision:
Handle: RePEc:iae:iaewps:wp2000n04
Contact details of provider: Postal: Melbourne Institute of Applied Economic and Social Research, The University of Melbourne, Victoria 3010 Australia
Phone: +61 3 8344 2100
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Web page: http://www.melbourneinstitute.com/
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