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Outsourcing Public Employment Services: The Australian Experience

Author

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  • Elizabeth Webster

    (Melbourne Institute of Applied Economic and Social Research, The University of Melbourne)

  • Glenys Harding

    (Melbourne Institute of Applied Economic and Social Research, The University of Melbourne)

Abstract

While privatising or tendering out government infrastructure and public works services has become commonplace in Australia, its incursion into human services is comparatively new. Some outsourcing issues and problems are common to both types of service but the welfare or human dimension also brings forth different complexities. This paper discusses the theoretical rationale for outsourcing existing government services in the context of empirical studies. It also provides a short history of outsourcing in Australian job placement and labour market programs. Although large scale outsourcing placement services occurred two years ago (May 1998) with the introduction of the Job Network, there has been no published formal evaluations undertaken due to the lack of publication of administrative data.

Suggested Citation

  • Elizabeth Webster & Glenys Harding, 2000. "Outsourcing Public Employment Services: The Australian Experience," Melbourne Institute Working Paper Series wp2000n04, Melbourne Institute of Applied Economic and Social Research, The University of Melbourne.
    • Handle: RePEc:iae:iaewps:wp2000n04
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    File URL: http://melbourneinstitute.unimelb.edu.au/downloads/working_paper_series/wp2000n04.pdf
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    Cited by:

    1. Jenny Green & Bronwen Dalton, 2016. "Out of the Shadows: Using Value Pluralism to Make Explicit Economic Values in Not-for-Profit Business Strategies," Journal of Business Ethics, Springer, vol. 139(2), pages 299-312, December.
    2. Bruttel, Oliver, 2002. "Die Privatisierung der öffentlichen Arbeitsverwaltung am Beispiel Australiens," Discussion Papers, Research Unit: Labor Market Policy and Employment FS I 02-214, WZB Berlin Social Science Center.
    3. Richard B. Freeman, 2006. "Learning from Other Economies: The Unique Institutional and Policy Experiments Down Under," The Economic Record, The Economic Society of Australia, vol. 82(257), pages 195-206, June.
    4. Alfred M. DOCKERY & Thorsten STROMBACK, 2001. "Devolving public employment services: Preliminary assessment of the Australian experiment," International Labour Review, International Labour Organization, vol. 140(4), pages 429-451, December.
    5. Richard B. Freeman, 2007. "Learning from Other Economies - for example from Somewhere Down Under," ifo DICE Report, ifo Institute - Leibniz Institute for Economic Research at the University of Munich, vol. 5(3), pages 33-37, October.
    6. Menezes, Flavio & Quiggin, John, 2007. "Sharp and Diffuse Incentives in Contracting," Risk and Sustainable Management Group Working Papers 151183, University of Queensland, School of Economics.

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