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Evaluation of obstetric early discharge - client satisfaction, CHERE Discussion Paper No 10

Author

Listed:
  • Patsy Kenny

    () (CHERE, University of Technology, Sydney)

  • Sue Cameron
  • Madeleine King
  • Anthony Scott
  • Alan Shiell

Abstract

A study of client satisfaction with postnatal care was conducted to ascertain the extent to which a program for the early discharge of obstetric patients meets its clients' needs. Women who were eligible for early discharge were surveyed at the end of their period of postnatal care. Satisfaction with care was compared for women choosing hospital and home postnatal care. While most of the women in both groups were satisfied with their postnatal care, those who chose early discharge with home postnatal care were more likely to give extremely positive responses to questions in all dimensions of postnatal care. The difference in satisfaction with the quality of postnatal care between the two groups of women was most apparent for the process of care and less so for the outcome of care. The study results indicate that the early discharge program provides a valuable option for the care of women in the postnatal period.

Suggested Citation

  • Patsy Kenny & Sue Cameron & Madeleine King & Anthony Scott & Alan Shiell, 1992. "Evaluation of obstetric early discharge - client satisfaction, CHERE Discussion Paper No 10," Discussion Papers 10, CHERE, University of Technology, Sydney.
  • Handle: RePEc:her:chedps:10
    as

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    File URL: http://www.chere.uts.edu.au/pdf/dp10.pdf
    File Function: First version, 1992
    Download Restriction: no

    References listed on IDEAS

    as
    1. Anthony Scott & Sue Cameron & Patsy Kenny & Madeleine King & Alan Shiell, 1992. "Evaluation of obstetric early discharge - economic evaluation, CHERE Discussion Paper No 12," Discussion Papers 12, CHERE, University of Technology, Sydney.
    2. Gavin Mooney & Marion Haas & Rosalie Viney & Lyn Cooper, 1997. "Linking health outcomes to priority setting, planning and resource allocation - Report to the NSW Department of Health, CHERE Project Report No 1," Research Reports 1, CHERE, University of Technology, Sydney.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Sue Cameron & Patsy Kenny & Tony Scott & Madeleine King, 1992. "Evaluation of obstetric early discharge - reasons for non-participation, CHERE Discussion Paper No 11," Discussion Papers 11, CHERE, University of Technology, Sydney.
    2. Anthony Scott & Sue Cameron & Patsy Kenny & Madeleine King & Alan Shiell, 1992. "Evaluation of obstetric early discharge - economic evaluation, CHERE Discussion Paper No 12," Discussion Papers 12, CHERE, University of Technology, Sydney.

    More about this item

    Keywords

    Obststric early discharge; patient satisfaction;

    JEL classification:

    • I11 - Health, Education, and Welfare - - Health - - - Analysis of Health Care Markets

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