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Effect of the rating source in organizational citizenship behavior: A multitrait-multimethod analysis, The

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  • Cardona, Pablo

    (IESE Business School)

Abstract

This study compares the ratings for three dimensions of organizational citizenship behaviour (OCB) provided by managers (self-ratings), their subordinates, and their colleagues (superiors and peers) in the Spanish branch of a multinational food company. Using hierarchical confirmatory factor analysis, we find strong method effects, indicating that ratings from different sources provide different information. A comparison among means shows that, in most cases, subordinate and self-ratings are significantly higher than colleague ratings. We also add to the recent research about the dimensionality of OCB by performing a correlation analysis among OCB dimensions that controls for method effects. Our results show that, when methods are taken into account, correlations among OCB dimensions are not significant.

Suggested Citation

  • Cardona, Pablo, 2002. "Effect of the rating source in organizational citizenship behavior: A multitrait-multimethod analysis, The," IESE Research Papers D/474, IESE Business School.
    • Handle: RePEc:ebg:iesewp:d-0474
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    File URL: http://www.iese.edu/research/pdfs/DI-0474-E.pdf
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    Cited by:

    1. Ivana KOVACEVIC & Svetlana CIZMIC & Dobrivoje MIHAILOVIC, 2014. "Operationalization of the Work Behaviour Concept: Work Behaviour Self-assessment Scale," Romanian Statistical Review Supplement, Romanian Statistical Review, vol. 62(7), pages 32-47, July.

    More about this item

    Keywords

    Organizational citizenship behavior; rating source; self-ratings; method effect;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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