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Effect of the rating source in organizational citizenship behavior: A multitrait-multimethod analysis, The

Listed author(s):
  • Cardona, Pablo


    (IESE Business School)

This study compares the ratings for three dimensions of organizational citizenship behaviour (OCB) provided by managers (self-ratings), their subordinates, and their colleagues (superiors and peers) in the Spanish branch of a multinational food company. Using hierarchical confirmatory factor analysis, we find strong method effects, indicating that ratings from different sources provide different information. A comparison among means shows that, in most cases, subordinate and self-ratings are significantly higher than colleague ratings. We also add to the recent research about the dimensionality of OCB by performing a correlation analysis among OCB dimensions that controls for method effects. Our results show that, when methods are taken into account, correlations among OCB dimensions are not significant.

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Paper provided by IESE Business School in its series IESE Research Papers with number D/474.

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Length: 18 pages
Date of creation: 10 Oct 2002
Handle: RePEc:ebg:iesewp:d-0474
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IESE Business School, Av Pearson 21, 08034 Barcelona, SPAIN

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