IDEAS home Printed from https://ideas.repec.org/p/cdl/itsdav/qt2v5096wc.html
   My bibliography  Save this paper

Vermont Agency of Transportation Employee Retention and Knowledge Management Study

Author

Listed:
  • McRae, Glenn
  • Vallett, Carol
  • Jewiss, Jennifer

Abstract

In 2015, the Vermont Agency of Transportation (VTrans) developed a new strategic plan that included five goals that would support the agency’s mission and vision. Goal 5 of the plan is: Develop a workforce to meet the strategic needs of the agency. VTrans leaders were concerned with the loss of employees due to turnover and the subsequent impact of knowledge loss on the operations of the agency. This applied research study used a mixed methods approach in data gathering to help determine the state of employee retention and knowledge management (KM) at VTrans and to provide tools that could help with both retention and KM issues. Key steps in this study involved an organizational assessment of turnover and KM practices at VTrans, a scan of other state DOTs concerning retention and KM practices, and a pilot project to address both issues. With guidance provided by a Technical Advisory Committee (TAC), the decision was made to focus most of the research in specific units of the Highway Division. View the NCST Project Webpage

Suggested Citation

  • McRae, Glenn & Vallett, Carol & Jewiss, Jennifer, 2018. "Vermont Agency of Transportation Employee Retention and Knowledge Management Study," Institute of Transportation Studies, Working Paper Series qt2v5096wc, Institute of Transportation Studies, UC Davis.
    • Handle: RePEc:cdl:itsdav:qt2v5096wc
    as

    Download full text from publisher

    File URL: https://www.escholarship.org/uc/item/2v5096wc.pdf;origin=repeccitec
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Mats Alvesson & Dan Kärreman, 2001. "Odd Couple: Making Sense of the Curious Concept of Knowledge Management," Journal of Management Studies, Wiley Blackwell, vol. 38(7), pages 995-1018, November.
    2. A. Willem & M. Buelens, 2005. "Knowledge Sharing in Public Sector Organizations: The Effect of Organizational Characteristics on Interdepartmental Knowledge Sharing," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 05/344, Ghent University, Faculty of Economics and Business Administration.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sebastian Ion Ceptureanu & Eduard Gabriel Ceptureanu & Marieta Olaru & Doina I. Popescu, 2018. "An Exploratory Study on Knowledge Management Process Barriers in the Oil Industry," Energies, MDPI, vol. 11(8), pages 1-15, July.
    2. Otilia Maria Bordeianu, 2014. "The Need for Knowledge Management Strategy for Organisations Facing Changes," Romanian Economic Journal, Department of International Business and Economics from the Academy of Economic Studies Bucharest, vol. 17(54), pages 3-23, December.
    3. Mike Bartholomaei, 2005. "To Know is to Be: Three Perspectives on the Codification of Knowledge," SPRU Working Paper Series 131, SPRU - Science Policy Research Unit, University of Sussex Business School.
    4. Fahmi Ibrahim & Noor Maya Salleh, 2019. "Embedding Knowledge Management Theory in Learning and Teaching Approach," International Journal of Learning and Development, Macrothink Institute, vol. 9(1), pages 19-40, March.
    5. Chris Kimble, 2013. "Knowledge management, codification and tacit knowledge," Post-Print halshs-00826911, HAL.
    6. Rudolph, Hedwig & Rothe, Katja, 2006. "Alles neu macht das Wissensmanagement? Strukturen und Steuerungslogik der Wissensarbeit in Unternehmensberatungen," Discussion Papers, Research Unit: Internationalization and Organization SP III 2006-203, WZB Berlin Social Science Center.
    7. Torsten Ringberg & Markus Reihlen, 2008. "Towards a Socio‐Cognitive Approach to Knowledge Transfer," Journal of Management Studies, Wiley Blackwell, vol. 45(5), pages 912-935, July.
    8. Alexandra Zbuchea & Florina Pînzaru & Mihail Busu & Sergiu-Octavian Stan & Alina Bârgăoanu, 2019. "Sustainable Knowledge Management and Its Impact on the Performances of Biotechnology Organizations," Sustainability, MDPI, vol. 11(2), pages 1-20, January.
    9. Fischer, Caroline, 2018. "Motivated to Share Your Knowledge? Development of a scale to measure knowledge sharing motives of public employees," OSF Preprints r5xba, Center for Open Science.
    10. Rocco Agrifoglio & Concetta Metallo & Primiano Nauta, 2021. "Understanding Knowledge Management in Public Organizations through the Organizational Knowing Perspective: a Systematic Literature Review and Bibliometric Analysis," Public Organization Review, Springer, vol. 21(1), pages 137-156, March.
    11. Liliana Hawrysz, 2021. "Dynamic Capabilities Affecting the Functioning of E-Administration in Polish Public Admistration Entities," European Research Studies Journal, European Research Studies Journal, vol. 0(2B), pages 3-22.
    12. Douglas Edward Abrahamson & Jane Goodman-Delahunty, 2014. "Impediments to Information and Knowledge Sharing Within Policing," SAGE Open, , vol. 4(1), pages 21582440135, January.
    13. Navin Kumar Saxena & Satyasiba Das, 2022. "Competitive Pressure and the Moderating Role of the Knowledge Network on Internationalization Intent of Indian State-owned Enterprises," IIM Kozhikode Society & Management Review, , vol. 11(1), pages 47-61, January.
    14. J S Edwards & B Ababneh & M Hall & D Shaw, 2009. "Knowledge management: a review of the field and of OR's contribution," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(1), pages 114-125, May.
    15. Ferguson, J.E. & Huysman, M.H., 2009. "Between ambition and approach: towards sustainable knowledge management in development organizations," Serie Research Memoranda 0003, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    16. Ferlie, Ewan & Crilly, Tessa & Jashapara, Ashok & Peckham, Anna, 2012. "Knowledge mobilisation in healthcare: A critical review of health sector and generic management literature," Social Science & Medicine, Elsevier, vol. 74(8), pages 1297-1304.
    17. Fischer, Caroline & Döring, Matthias, 2021. "Thank You for Sharing! How knowledge sharing and information availability affect public employees' job satisfaction," SocArXiv nvfsr, Center for Open Science.
    18. Haradhan Kumar Mohajan, 2016. "Knowledge is an Essential Element at Present World," International Journal of Publication and Social Studies, Asian Economic and Social Society, vol. 1(1), pages 31-53.
    19. Chuanshen Qin & Bo Fan, 2016. "Factors that influence information sharing, collaboration, and coordination across administrative agencies at a Chinese university," Information Systems and e-Business Management, Springer, vol. 14(3), pages 637-664, August.
    20. Teresa Carla Oliveira, 2006. "Implicit Logic in Managerial Discourse: A Case Study in Choice of Selection Criteria," Notas Económicas, Faculty of Economics, University of Coimbra, issue 23, pages 53-71, June.

    More about this item

    Keywords

    Business; Social and Behavioral Sciences; Employees; Knowledge management; Labor force; Strategic planning;
    All these keywords.

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:cdl:itsdav:qt2v5096wc. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Lisa Schiff (email available below). General contact details of provider: https://edirc.repec.org/data/itucdus.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.