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Benchmarking in Tourism Destinations; Keeping in Mind the Sustainable Paradigm

In: Advances in Modern Tourism Research

Author

Listed:
  • Valentina Bosetti

    (Fondazione Eni Enrico Mattei)

  • Mariaester Cassinelli

    (Fondazione Eni Enrico Mattei)

  • Alessandro Lanza

    (Fondazione Eni Enrico Mattei)

Abstract

Tourism destination benchmarking and the assessment of tourism management performances are a crucial and challenging task in the direction of evaluating tourism sustainability and reshaping tourism activities. However, assessing tourism management efficiency per se may not provide enough information concerning long-term performances, which is what sustainability is about. Natural resources management should therefore be included in the analysis to provide a more exhaustive picture of long-run sustainable efficiency and tourism performances. Indeed, while the environmental endowment of a site is a key feature in tourism destination comparison, what really matters is its effective management. Therefore, in this paper we assess and compare tourism destinations, not only in terms of tourism services supply, but also in terms of the performance of environmental management. The proposed efficiency assessment procedure is based on Data Envelopment Analysis (DEA). DEA is a methodology for evaluating the relative efficiency when facing multiple input and output. Although the methodology is extremely versatile, for the sake of exemplification, in this paper it is applied to the valuation of sustainable tourism management of the twenty Italian regions.
(This abstract was borrowed from another version of this item.)

Suggested Citation

  • Valentina Bosetti & Mariaester Cassinelli & Alessandro Lanza, 2007. "Benchmarking in Tourism Destinations; Keeping in Mind the Sustainable Paradigm," Springer Books, in: Álvaro Matias & Peter Nijkamp & Paulo Neto (ed.), Advances in Modern Tourism Research, chapter 0, pages 165-180, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-1718-8_9
    DOI: 10.1007/978-3-7908-1718-8_9
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    Cited by:

    1. Walheer, Barnabé & Zhang, Linjia, 2018. "Profit Luenberger and Malmquist-Luenberger indexes for multi-activity decision making units: the case of the star-rated hotel industry in China," RIEI Working Papers 2018-06, Xi'an Jiaotong-Liverpool University, Research Institute for Economic Integration.
    2. Assaf, A. George & Tsionas, Efthymios G., 2015. "Incorporating destination quality into the measurement of tourism performance: A Bayesian approach," Tourism Management, Elsevier, vol. 49(C), pages 58-71.
    3. Arnaud Abad & Papangkorn Kongmanwatana, 2015. "Comparison of Destination Competitiveness Ranking in the European Union Using a Non-Parametric Approach," Tourism Economics, , vol. 21(2), pages 267-281, April.
    4. Tsionas, Efthymios G. & George Assaf, A., 2014. "Short-run and long-run performance of international tourism: Evidence from Bayesian dynamic models," Tourism Management, Elsevier, vol. 42(C), pages 22-36.
    5. Della Corte, Valentina & Aria, Massimo, 2016. "Coopetition and sustainable competitive advantage. The case of tourist destinations," Tourism Management, Elsevier, vol. 54(C), pages 524-540.
    6. Tiziana Cuccia & Calogero Guccio & Ilde Rizzo, 2017. "UNESCO sites and performance trend of Italian regional tourism destinations," Tourism Economics, , vol. 23(2), pages 316-342, March.
    7. Fuentes, Ramón, 2011. "Efficiency of travel agencies: A case study of Alicante, Spain," Tourism Management, Elsevier, vol. 32(1), pages 75-87.
    8. Dante Di Matteo & Antonella Rita Ferrara, 2025. "Are authenticity labels effective for local tourism efficiency? A regression discontinuity design approach," Journal of Cultural Economics, Springer;The Association for Cultural Economics International, vol. 49(4), pages 747-775, December.
    9. George Assaf, A., 2012. "Benchmarking the Asia Pacific tourism industry: A Bayesian combination of DEA and stochastic frontier," Tourism Management, Elsevier, vol. 33(5), pages 1122-1127.
    10. Calogero Guccio & Domenico Lisi & Marco Martorana & Anna Mignosa, 2017. "On the role of cultural participation in tourism destination performance: an assessment using robust conditional efficiency approach," Journal of Cultural Economics, Springer;The Association for Cultural Economics International, vol. 41(2), pages 129-154, May.
    11. Luis Felipe Mendieta-Peñalver & José F Perles-Ribes & Ana B Ramón-Rodríguez & María J Such-Devesa, 2018. "Is hotel efficiency necessary for tourism destination competitiveness? An integrated approach," Tourism Economics, , vol. 24(1), pages 3-26, February.
    12. Boris Radovanov & Branislav Dudic & Michal Gregus & Aleksandra Marcikic Horvat & Vincent Karovic, 2020. "Using a Two-Stage DEA Model to Measure Tourism Potentials of EU Countries and Western Balkan Countries: An Approach to Sustainable Development," Sustainability, MDPI, vol. 12(12), pages 1-12, June.
    13. Chang, Young-Tae & Lee, Suhyung & Park, Hyosoo (Kevin), 2017. "Efficiency analysis of major cruise lines," Tourism Management, Elsevier, vol. 58(C), pages 78-88.
    14. Kristiaan Kerstens & Jafar Sadeghi & Ignace Woestyne & Linjia Zhang, 2024. "Correction to: Malmquist productivity indices and plant capacity utilisation: new proposals and empirical application," Annals of Operations Research, Springer, vol. 332(1), pages 1187-1187, January.
    15. Tihana Škrinjarić, 2021. "Ranking Environmental Aspects of Sustainable Tourism: Case of Selected European Countries," Sustainability, MDPI, vol. 13(10), pages 1-19, May.
    16. Bozana Zekan & Irem Önder & Ulrich Gunter, 2019. "Benchmarking of Airbnb listings: How competitive is the sharing economy sector of European cities?," Tourism Economics, , vol. 25(7), pages 1029-1046, November.
    17. Zhang, Linjia & Botti, Laurent & Petit, Sylvain, 2016. "Destination performance: Introducing the utility function in the mean-variance space," Tourism Management, Elsevier, vol. 52(C), pages 123-132.
    18. Barros, Carlos Pestana & Botti, Laurent & Peypoch, Nicolas & Robinot, Elisabeth & Solonandrasana, Bernardin & A., George Assaf, 2011. "Performance of French destinations: Tourism attraction perspectives," Tourism Management, Elsevier, vol. 32(1), pages 141-146.
    19. Hyo-Jae Joun & Hany Kim, 2020. "Productivity Evaluation of Tourism and Culture for Sustainable Economic Development: Analyzing South Korea’s Metropolitan Regions," Sustainability, MDPI, vol. 12(7), pages 1-19, April.
    20. Irem Önder & Karl Wöber & Bozana Zekan, 2017. "Towards a sustainable urban tourism development in Europe," Tourism Economics, , vol. 23(2), pages 243-259, March.
    21. Zhen Su & Joshua R. Aaron & William C. McDowell & Dan Dan Lu, 2019. "Sustainable Synergies between the Cultural and Tourism Industries: An Efficiency Evaluation Perspective," Sustainability, MDPI, vol. 11(23), pages 1-20, November.
    22. Manuel Rodríguez Díaz & Tomás F. Espino Rodríguez, 2016. "Determining the Sustainability Factors and Performance of a Tourism Destination from the Stakeholders’ Perspective," Sustainability, MDPI, vol. 8(9), pages 1-17, September.
    23. Assaf, A. George & Tsionas, Mike, 2018. "The estimation and decomposition of tourism productivity," Tourism Management, Elsevier, vol. 65(C), pages 131-142.
    24. Guccio, Calogero & Mazza, Isidoro & Mignosa, Anna & Rizzo, Ilde, 2018. "A round trip on decentralization in the tourism sector," Annals of Tourism Research, Elsevier, vol. 72(C), pages 140-155.

    More about this item

    Keywords

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    JEL classification:

    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
    • Q26 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Renewable Resources and Conservation - - - Recreational Aspects of Natural Resources

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