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Jos van Iwaarden

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Personal Details

First Name:Jos
Middle Name:
Last Name:van Iwaarden
Suffix:
RePEc Short-ID:pva37
Email:
Homepage:http://www.rsm.nl/jiwaarden
Postal Address:Room T10-35 P.O. Box 1738 3000 DR Rotterdam The Netherlands
Phone:+31 10 4082591
(in no particular order)
Location: Rotterdam, Netherlands
Homepage: http://www.erim.eur.nl/
Email:
Phone: 31-10-408 1182
Fax: 31-10-408 9020
Postal: RSM Erasmus University & Erasmus School of Economics, PoBox 1738, 3000 DR Rotterdam
Handle: RePEc:edi:erimanl (more details at EDIRC)
Location: Rotterdam, Netherlands
Homepage: http://www.rsm.nl/
Email:
Phone: +31 (0)10 408 2585
Fax: +31 (0)10 408 9020
Postal: P.O. Box 1738, 3000 DR Rotterdam
Handle: RePEc:edi:rsmeunl (more details at EDIRC)
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  1. Hesselink, M. & van Iwaarden, J.D. & van der Wiele, A., 2004. "Mystery shopping: A tool to develop insight into customer service provision," ERIM Report Series Research in Management ERS-2004-082-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  2. van der Wiele, A. & van Iwaarden, J.D. & Williams, A.R.T. & Dale, B.G., 2004. "Perceptions About The ISO 9000 (2000) Quality System Standard Revision And Its Value: The Dutch Experience," ERIM Report Series Research in Management ERS-2004-081-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  3. Verboom, M. & van Iwaarden, J.D. & van der Wiele, A., 2004. "A transparent role of information systems within business processes: A case study," ERIM Report Series Research in Management ERS-2004-083-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  4. van der Wiele, A. & van Iwaarden, J.D., 2002. "A Study On The Applicability Of SERVQUAL Dimensions Of Web Sites," ERIM Report Series Research in Management ERS-2002-61-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  5. van der Wiele, A. & Williams, A.R.T. & van Iwaarden, J.D. & Wilson, M. & Dale, B.G., 2001. "The E-Business Research Network: summary of the results of the Dutch pilot survey," ERIM Report Series Research in Management ERS-2001-59-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.

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