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Emotional Intelligence In Project Management

Author

Listed:
  • Antun Fagarazzi

    (Ph.D. student at Faculty of Economics and Business, Open University of Catalonia, Barcelona, Spain)

Abstract

The purpose of this literature review was to enhance the understanding of emotional intelligence in project management by identifying, synthesising, and thematically organising relevant studies. The findings were sorted into the following themes: a) emotional intelligence framework in project management; b) an instrument for measuring the emotional intelligence of project managers; c) emotional intelligence and leadership; d) conflict management strategies used among emotionally intelligent project managers, and e) emotional intelligence and project success. Although theoretical frameworks and models are well developed, there is a significant lack of empirical research quantifying the impact of EI on concrete project outcomes. Also, research is often limited to a specific industrial perspective, ignoring variations that might arise in different cultural and industrial contexts. Future studies should focus on the empirical validation of EI tools, explore causality, and assess the influence of cultural and organisational contexts on the effectiveness of emotional intelligence in project management.

Suggested Citation

  • Antun Fagarazzi, 2025. "Emotional Intelligence In Project Management," Poslovna izvrsnost-Business Excellence, University of Zagreb Faculty of Economics & Business, vol. 19(1), pages 57-75.
    • Handle: RePEc:zag:busexc:v:19:y:2025:i:1:p:57-75
    DOI: 10.22598/pi-be/2025.19.1.57
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    References listed on IDEAS

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    1. Chun-Sheng Yu & Ron M. Sardessai & June Lu & Jing-Hua Zhao, 2006. "Relationship of emotional intelligence with conflict management styles: an empirical study in China," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 3(1/2), pages 19-29.
    2. Hardesty, David M. & Bearden, William O., 2004. "The use of expert judges in scale development: Implications for improving face validity of measures of unobservable constructs," Journal of Business Research, Elsevier, vol. 57(2), pages 98-107, February.
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