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The Analysis Of Market Participants Managing The Reverse Logistics Flows And Business Operations

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  • Veljko M. Mijušković

    (Sveučilište u Beogradu, Ekonomski fakultet, Srbija)

  • Iva Vuksanović Herceg

    (Sveučilište u Beogradu, Ekonomski fakultet, Srbija)

Abstract

While separating direct and reverse logistics flows, the complexity of returns process management has led to the emergence of specific market players unique to these flows. These entities may be formed by participants in direct flows or engaged as specialized external support. Practice-oriented analyses show that most entities involved in reverse logistics belong to specialized business subjects that perform only this type of work and remain independent from actors in regular flows. The paper analyses the volume and importance of reverse logistics flows, focusing on entities such as centralized return centres, 3PL and 4PL providers for reverse flows, and various business entities of the secondary market. Its aim is to indicate the complexity of tasks performed by these specialized entities, their scarcity on a global scale, and the large unexploited business potential in this market segment.

Suggested Citation

  • Veljko M. Mijušković & Iva Vuksanović Herceg, 2019. "The Analysis Of Market Participants Managing The Reverse Logistics Flows And Business Operations," Poslovna izvrsnost-Business Excellence, University of Zagreb Faculty of Economics & Business, vol. 13(1), pages 121-142.
    • Handle: RePEc:zag:busexc:v:13:y:2019:i:1:p:121-142
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    References listed on IDEAS

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