Warranty Scope and Reliability under Imperfect Information and Alternative Market Structures
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DOI: 10.1086/296052
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Cited by:
- Marlin U. Thomas & Sridevi S. Rao, 1999. "Warranty Economic Decision Models: A Summary and Some Suggested Directions for Future Research," Operations Research, INFORMS, vol. 47(6), pages 807-820, December.
- Steven Matthews & John Moore, 1984. "Monopoly Provision of Product Quality and Warranties," Discussion Papers 585R, Northwestern University, Center for Mathematical Studies in Economics and Management Science.
- Heiman, Amir & McWilliams, Bruce & Zilberman, David, 2001.
"Demonstrations and money-back guarantees: market mechanisms to reduce uncertainty,"
Journal of Business Research, Elsevier, vol. 54(1), pages 71-84, October.
- Heiman, Amir & Zilberman, David & Purohit, Devavrat, 1996. "Demonstrations and Money-Back Guarentees: Market Mechanisms to Reduce Uncertainty," CUDARE Working Papers 198648, University of California, Berkeley, Department of Agricultural and Resource Economics.
- Rachel R. Chen & Eitan Gerstner & Yinghui (Catherine) Yang, 2009. "—Should Captive Sardines Be Compensated? Serving Customers in a Confined Zone," Marketing Science, INFORMS, vol. 28(3), pages 599-608, 05-06.
- Evan E. Anderson & Yu‐Min Chen, 1988. "A decision support system for the procurement of military equipment," Naval Research Logistics (NRL), John Wiley & Sons, vol. 35(4), pages 619-632, August.
- G. G. Hegde & Uday S. Karmarkar, 1993. "Engineering costs and customer costs in designing product support," Naval Research Logistics (NRL), John Wiley & Sons, vol. 40(3), pages 415-423, April.
- Matthews, Steven & Moore, John, 1987.
"Monopoly Provision of Quality and Warranties: An Exploration in the Theory of Multidimensional Screening,"
Econometrica, Econometric Society, vol. 55(2), pages 441-467, March.
- Steven Matthews & John Moore, 1985. "Monopoly Provision of Quality and Warranties: An Exploration in the Theory of Multidimensional Screening," Discussion Papers 661, Northwestern University, Center for Mathematical Studies in Economics and Management Science.
- DeCroix, Gregory A., 1999. "Optimal warranties, reliabilities and prices for durable goods in an oligopoly," European Journal of Operational Research, Elsevier, vol. 112(3), pages 554-569, February.
- Jin, Yanhong H. & Lin, Liguo & Yao, Lan, 2011. "Do Consumers Trust the National Inspection Exemption Brands? Evidence from Infant Formula in China," 2011 Annual Meeting, July 24-26, 2011, Pittsburgh, Pennsylvania 103766, Agricultural and Applied Economics Association.
- Junhong Chu & Pradeep K. Chintagunta, 2009. "Quantifying the Economic Value of Warranties in the U.S. Server Market," Marketing Science, INFORMS, vol. 28(1), pages 99-121, 01-02.
- Rachel R. Chen & Eitan Gerstner & Yinghui (Catherine) Yang, 2012. "Customer Bill of Rights Under No-Fault Service Failure: Confinement and Compensation," Marketing Science, INFORMS, vol. 31(1), pages 157-171, January.
- Vlachos, Ilias & Bogdanovic, Aleksandra, 2013. "Lean thinking in the European hotel industry," Tourism Management, Elsevier, vol. 36(C), pages 354-363.
- Izzet Sahin & Hakan Polatoglu, 1995. "Distributions of manufacturer's and user's replacement costs under warranty," Naval Research Logistics (NRL), John Wiley & Sons, vol. 42(8), pages 1233-1250, December.
- Nitin Bakshi & Sang-Hyun Kim & Nicos Savva, 2015. "Signaling New Product Reliability with After-Sales Service Contracts," Management Science, INFORMS, vol. 61(8), pages 1812-1829, August.
- Centner, Terence J. & Wetzstein, Michael E., 1994. "Automobile And Tractor Lemon Laws," 1994 Quantifying Long Run Agricultural Risks and Evaluating Farmer Responses Risk, Technical Committee Meeting, March 24-26, 1994, Gulf Shores State Park, Alabama 271679, Regional Research Projects > S-232: Quantifying Long Run Agricultural Risks and Evaluating Farmer Responses to Risk.
- Thomas J. Holmes, 1984. "Monopoly Bundling of Warranty and Quality When Quality is Unobservable," Discussion Papers 612, Northwestern University, Center for Mathematical Studies in Economics and Management Science.
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