IDEAS home Printed from https://ideas.repec.org/a/taf/ujbmxx/v56y2018i4p658-680.html
   My bibliography  Save this article

Measuring Nonprofit Incubator Performance: Toward an Adapted Balanced Scorecard Approach

Author

Listed:
  • Karim Messeghem
  • Chaffik Bakkali
  • Sylvie Sammut
  • Abdelaziz Swalhi

Abstract

The number of business incubators in the world has risen dramatically, with many regions promoting nonprofit incubators. Yet declines in public funding have brought to the fore a key question about how well they perform. Both policymakers and incubator managers therefore stand to benefit from reliable tools to monitor performance. In this paper, we present a scale to measure incubator performance based on the research literature on incubator performance and management control. We used the balanced scorecard as a basis for thought about how best to develop a model of nonprofit incubator performance. Data collected from 121 incubator managers show that performance can be assessed along four constructs: local development performance, incubatee satisfaction, incubation processes, and learning. This tool comprises a broad range of performance indicators and, perhaps more importantly, may help incubator managers to better run their organizations and regional policymakers to better evaluate their entrepreneurship policies.

Suggested Citation

  • Karim Messeghem & Chaffik Bakkali & Sylvie Sammut & Abdelaziz Swalhi, 2018. "Measuring Nonprofit Incubator Performance: Toward an Adapted Balanced Scorecard Approach," Journal of Small Business Management, Taylor & Francis Journals, vol. 56(4), pages 658-680, October.
    • Handle: RePEc:taf:ujbmxx:v:56:y:2018:i:4:p:658-680
    DOI: 10.1111/jsbm.12317
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1111/jsbm.12317
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1111/jsbm.12317?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Disha Gulia & Samit Kumar & Sapna Arora, 2024. "Bibliometric Analysis and Science Mapping of Business Incubators," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(3), pages 13780-13802, September.
    2. Sohail, Kanza & Belitski, Maksim & Castro Christiansen, Liza, 2023. "Developing business incubation process frameworks: A systematic literature review," Journal of Business Research, Elsevier, vol. 162(C).
    3. Amandine Maus, 2022. "Construire et transmettre de la légitimité. Le cas de deux programmes d'accompagnement de l'économie sociale et solidaire," Post-Print hal-03864847, HAL.
    4. Atul Kumar & Vinaydeep Brar & Chetan Chaudhari & Shirish S. Raibagkar, 2023. "Performance Management Through the Balanced Scorecard Approach by the South African Revenue Service," Public Organization Review, Springer, vol. 23(3), pages 1143-1165, September.
    5. Marie Romuald Pouka Pouka & Viviane Ondoua Biwolé, 2024. "Does causal analysis improve the understanding of entrepreneurial support for SME performance?," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 14(1), pages 1-15, December.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:ujbmxx:v:56:y:2018:i:4:p:658-680. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/ujbm .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.