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The Determinant Factors of Business to Business (B2B) E-Commerce Adoption in Small- and Medium-Sized Manufacturing Enterprises

Author

Listed:
  • Chosniel Elikem Ocloo
  • Hu Xuhua
  • Selorm Akaba
  • Junguo Shi
  • David Kwaku Worwui-Brown

Abstract

This research examines the relationships between technological, organizational, and environmental (TOE) factors on different levels of B2B e-commerce adoption. A survey of 315 Ghanaian manufacturing SMEs was validated and tested using partial least squares structural equation modeling. The research findings indicate that perceived desirability, organization’s readiness, and competitive pressure positively and significantly influence the different B2B e-commerce adoption levels. Likewise, top management support and government support partially had a significant impact on the various levels of B2B e-commerce adoption, whereas the business partner’s pressure has no significant influence on B2B e-commerce adoption levels. This research’s results confirm that the TOE factors influence B2B e-commerce adoption levels in the Ghanaian manufacturing SMEs. The results reveal that the various contextual factors have a different effect on the different levels of B2B e-commerce adoption. Also, the implications of this study are subsequently discussed.

Suggested Citation

  • Chosniel Elikem Ocloo & Hu Xuhua & Selorm Akaba & Junguo Shi & David Kwaku Worwui-Brown, 2020. "The Determinant Factors of Business to Business (B2B) E-Commerce Adoption in Small- and Medium-Sized Manufacturing Enterprises," Journal of Global Information Technology Management, Taylor & Francis Journals, vol. 23(3), pages 191-216, July.
    • Handle: RePEc:taf:ugitxx:v:23:y:2020:i:3:p:191-216
    DOI: 10.1080/1097198X.2020.1792229
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    Cited by:

    1. Adah-Kole Emmanuel Onjewu & Sundas Hussain & Mohamed Yacine Haddoud, 2022. "The Interplay of E-commerce, Resilience and Exports in the Context of COVID-19," Information Systems Frontiers, Springer, vol. 24(4), pages 1209-1221, August.
    2. Faith Mumbi Kinuthia & Prof. Maina Muchara & Prof. Allan Kihara Ph.D, 2025. "External Task Environmental Factors and Competitive Advantage in Retail Pharmacies in Nairobi County, Kenya," Journal of Business and Strategic Management, CARI Journals Limited, vol. 10(10), pages 54-75.
    3. Dennis Owusu Amofah & Junwu Chai, 2022. "Sustaining Consumer E-Commerce Adoption in Sub-Saharan Africa: Do Trust and Payment Method Matter?," Sustainability, MDPI, vol. 14(14), pages 1-20, July.
    4. , Le Thanh Tung, 2022. "An Analysis of e-Commerce Development in Vietnam and Policy Implications for Business after COVID-19," OSF Preprints dvq9j, Center for Open Science.
    5. Kalaitzi, Dimitra & Tsolakis, Naoum, 2022. "Supply chain analytics adoption: Determinants and impacts on organisational performance and competitive advantage," International Journal of Production Economics, Elsevier, vol. 248(C).
    6. Asma Elamin Abdalla & Noor Azlin Binti Ismail & Rosmah Mohamed, 2025. "Factors Influencing E-commerce Adoption by SMEs in Sudan – Qualitative Analysis," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(3), pages 1499-1512, March.
    7. Kumar, Aman & Shankar, Amit & Agarwal, Reeti & Agarwal, Vaishali & Alzeiby, Ebtesam Abdullah, 2024. "With enterprise metaverse comes great possibilities! Understanding metaverse usage intention from an employee perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
    8. Rahman, Muhammad Sabbir & Bag, Surajit & Gupta, Shivam & Sivarajah, Uthayasankar, 2023. "Technology readiness of B2B firms and AI-based customer relationship management capability for enhancing social sustainability performance," Journal of Business Research, Elsevier, vol. 156(C).
    9. Saffira Annisa Bening & Muhammad Dachyar & Novandra Rhezza Pratama & Jaehyun Park & Younghoon Chang, 2023. "E-Commerce Technologies Adoption Strategy Selection in Indonesian SMEs Using the Decision-Makers, Technological, Organizational and Environmental (DTOE) Framework," Sustainability, MDPI, vol. 15(12), pages 1-25, June.
    10. repec:osf:osfxxx:dvq9j_v1 is not listed on IDEAS
    11. Jean-Marie Mbuya & Natanya Meyer & Vivence Kalitanyi, 2025. "The nexus between small and medium enterprises critical success factors and financial performance: evidence from Southern and Central African countries," Journal of Innovation and Entrepreneurship, Springer, vol. 14(1), pages 1-21, December.
    12. Solomon Madzvamuse & Armstrong Kadyamatimba & Willard Munyoka, 2024. "The influence of technological preparedness on trust in e-commerce by South African SMEs with demographics as mediation variables," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 13(2), pages 446-457, March.

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