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Merging ICT and informal transport in Jakarta's ojek system

Author

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  • Rafael Milani Medeiros
  • Fábio Duarte
  • Faris Achmad
  • Arman Jalali

Abstract

This paper discusses how information and communication technologies (ICT) may influence travel behavior of an informal transport system, and whether and in which ways merging digital technologies represents disruption for a specific sociotechnical ensemble. For decades, ojek has been a form of informal passenger transport, based on motorcycles in Jakarta, and recently smartphone apps have become available in that sociotechnical arrangement. We randomly surveyed passengers and drivers in the central district, for both those who do and do not use these apps. Despite many similarities between both groups, the drivers who use smartphones for their trips reported higher daily incomes, longer average trip distances and a larger coverage area. Passengers using conventional ojek transport reported lower levels of both safety perception and satisfaction when compared to app-based ojek users. For both categories of user, ojek seems to compete with, complement, and be an alternative to bus rapid transit and the suburban rail system (KRL) in the area covered by our sample. The areas covered by regular buses and vans roughly match the origins and destinations of ojek trips.

Suggested Citation

  • Rafael Milani Medeiros & Fábio Duarte & Faris Achmad & Arman Jalali, 2018. "Merging ICT and informal transport in Jakarta's ojek system," Transportation Planning and Technology, Taylor & Francis Journals, vol. 41(3), pages 336-352, April.
    • Handle: RePEc:taf:transp:v:41:y:2018:i:3:p:336-352
    DOI: 10.1080/03081060.2018.1435465
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    Cited by:

    1. Muhammad Zudhy Irawan & Prawira Fajarindra Belgiawan & Tri Basuki Joewono & Nurvita I. M. Simanjuntak, 2020. "Do motorcycle-based ride-hailing apps threaten bus ridership? A hybrid choice modeling approach with latent variables," Public Transport, Springer, vol. 12(1), pages 207-231, March.
    2. Muhammad Zudhy Irawan & Prawira Fajarindra Belgiawan & Ari Krisna Mawira Tarigan & Fajar Wijanarko, 2020. "To compete or not compete: exploring the relationships between motorcycle-based ride-sourcing, motorcycle taxis, and public transport in the Jakarta metropolitan area," Transportation, Springer, vol. 47(5), pages 2367-2389, October.
    3. Ilahi, Anugrah & Belgiawan, Prawira F. & Balac, Milos & Axhausen, Kay W., 2021. "Understanding travel and mode choice with emerging modes; a pooled SP and RP model in Greater Jakarta, Indonesia," Transportation Research Part A: Policy and Practice, Elsevier, vol. 150(C), pages 398-422.
    4. Tri Basuki Joewono & Ariel Matthew & Muhamad Rizki, 2021. "Loyalty of Paratransit Users in the Era of Competition with Ride Sourcing," Sustainability, MDPI, vol. 13(22), pages 1-20, November.
    5. Muhamad Rizki & Tri Basuki Joewono & Dimas Bayu Endrayana Dharmowijoyo & Dwi Prasetyanto, 2021. "The Effects of On- and Before- Journey Advantages Using Ride-Sourcing in Indonesia," Sustainability, MDPI, vol. 13(19), pages 1-20, October.

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