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Ecommerce and hotel performance: three-stage DEA analysis

Author

Listed:
  • Jui-Kou Shang
  • Wei-Ting Hung
  • Chang-Fang Lo
  • Fei-Ching Wang

Abstract

This paper is the first to apply the three-stage data envelopment analysis procedure to analyze the impact of ecommerce on hotel performance. After purging the effects of exogenous factors, this study found that there are no significant differences in efficiency owing to different ecommerce adoption status. In other words, ecommerce adoption is not the main determinant of the efficiency of international tourist hotels in Taiwan.

Suggested Citation

  • Jui-Kou Shang & Wei-Ting Hung & Chang-Fang Lo & Fei-Ching Wang, 2008. "Ecommerce and hotel performance: three-stage DEA analysis," The Service Industries Journal, Taylor & Francis Journals, vol. 28(4), pages 529-540, May.
  • Handle: RePEc:taf:servic:v:28:y:2008:i:4:p:529-540
    DOI: 10.1080/02642060801917679
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    1. repec:gam:jsusta:v:10:y:2018:i:6:p:1866-:d:150516 is not listed on IDEAS
    2. Yip, Tsz Leung & Sun, Xin Yu & Liu, John J., 2011. "Group and individual heterogeneity in a stochastic frontier model: Container terminal operators," European Journal of Operational Research, Elsevier, vol. 213(3), pages 517-525, September.
    3. repec:spr:nathaz:v:87:y:2017:i:3:d:10.1007_s11069-017-2826-2 is not listed on IDEAS
    4. repec:gam:jsusta:v:10:y:2018:i:1:p:278-:d:128110 is not listed on IDEAS
    5. Hsu, Fang-Ming & Hsueh, Chao-Chih, 2009. "Measuring relative efficiency of government-sponsored R&D projects: A three-stage approach," Evaluation and Program Planning, Elsevier, vol. 32(2), pages 178-186, May.
    6. repec:eee:touman:v:59:y:2017:i:c:p:36-56 is not listed on IDEAS
    7. repec:eee:touman:v:36:y:2013:i:c:p:641-649 is not listed on IDEAS
    8. Bin Lu & Ke Wang & Zhiqiang Xu, 2016. "China's regional energy efficiency: Results based on three-stage DEA model," CEEP-BIT Working Papers 89, Center for Energy and Environmental Policy Research (CEEP), Beijing Institute of Technology.

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