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Co-Production and Value Co-Creation in Outcome-Based Contracting in Public Services

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  • Michelle Farr

Abstract

This paper contributes to theorizing and analysing different processes of co-production and value co-creation within outcome-based contracting (OBC). It investigates how different OBC mechanisms are implemented in practice, and with what implications for public service users’ experiences and outcomes. Using realist synthesis techniques, the paper analyses existing evaluations that focus on users’ experiences of OBC in welfare-to-work services and a homelessness project. It highlights how OBC can affect equality, effectiveness and innovation within public services. The paper also exemplifies the importance of analysing how the political and policy context of public services affects both service pathways and their outcomes.

Suggested Citation

  • Michelle Farr, 2016. "Co-Production and Value Co-Creation in Outcome-Based Contracting in Public Services," Public Management Review, Taylor & Francis Journals, vol. 18(5), pages 654-672, May.
    • Handle: RePEc:taf:pubmgr:v:18:y:2016:i:5:p:654-672
    DOI: 10.1080/14719037.2015.1111661
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    Cited by:

    1. Cristina Bianca Pocol & Liana Stanca & Dan-Cristian Dabija & Veronica Câmpian & Sergiu Mișcoiu & Ioana Delia Pop, 2023. "A QCA Analysis of Knowledge Co-Creation Based on University–Industry Relationships," Mathematics, MDPI, vol. 11(2), pages 1-19, January.
    2. Aldona Fraczkiewicz-Wronka & Anna Kozak, 2021. "Facilitating Co-production in Health Promotion: Study of Senior Councils in Poland," European Research Studies Journal, European Research Studies Journal, vol. 0(4B), pages 182-201.
    3. Tina Jukić & Primož Pevcin & Jože Benčina & Mitja Dečman & Sanja Vrbek, 2019. "Collaborative Innovation in Public Administration: Theoretical Background and Research Trends of Co-Production and Co-Creation," Administrative Sciences, MDPI, vol. 9(4), pages 1-17, November.
    4. Rossi, Federica & Rosli, Ainurul & Yip, Nick, 2017. "Academic engagement as knowledge co-production and implications for impact: Evidence from Knowledge Transfer Partnerships," Journal of Business Research, Elsevier, vol. 80(C), pages 1-9.
    5. Aschhoff, Nils, 2019. "The Struggle Withinː Public Managers' Identity Struggles in Citizen Collaboration and Their Response Strategies," WiSo-HH Working Paper Series 50, University of Hamburg, Faculty of Business, Economics and Social Sciences, WISO Research Laboratory.

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