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Decision-Making in Meetings as Talk-in-Interaction

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  • Marjan Huisman

Abstract

Decisions in organizations are often made during some form of talk-in-interaction. In this article, conversation analysis is used to identify those interactions and linguistic features which characterize decision-making at four Dutch organizations. In taking this approach, the research highlights the ways in which organizational members collaboratively create the future of their organization. It also shows that the formulation and content of decisions is inextricably connected to the situations in which they are produced and that what counts as a decision depends on the communicative norms of the group that is talking.

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  • Marjan Huisman, 2001. "Decision-Making in Meetings as Talk-in-Interaction," International Studies of Management & Organization, Taylor & Francis Journals, vol. 31(3), pages 69-90, September.
    • Handle: RePEc:taf:mimoxx:v:31:y:2001:i:3:p:69-90
    DOI: 10.1080/00208825.2001.11656821
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    Cited by:

    1. Seuren, Lucas M. & Stommel, Wyke & van Asselt, Dieneke & Sir, Özcan & Stommel, Martijn & Schoon, Yvonne, 2019. "Multidisciplinary meetings at the emergency department: A conversation-analytic study of decision-making," Social Science & Medicine, Elsevier, vol. 242(C).
    2. Jacqueline de Bony, 2005. "Dutch decision as rooted in Dutch culture: An ethnologic study of the Dutch decision process," Post-Print halshs-00113147, HAL.
    3. Melisa Stevanovic & Samuel Tuhkanen & Milla Järvensivu & Emmi Koskinen & Camilla Lindholm & Jenny Paananen & Enikö Savander & Taina Valkeapää & Kaisa Valkiaranta, 2022. "Making Food Decisions Together: Physiological and Affective Underpinnings of Relinquishing Preferences and Reaching Decisions," SAGE Open, , vol. 12(1), pages 21582440221, February.
    4. Pasi Hirvonen, 2016. "Positioning Theory and Small-Group Interaction," SAGE Open, , vol. 6(3), pages 21582440166, July.
    5. Laura Illia & Stefania Romenti & Belén Rodríguez-Cánovas & Grazia Murtarelli & Craig E. Carroll, 2017. "Exploring Corporations’ Dialogue About CSR in the Digital Era," Journal of Business Ethics, Springer, vol. 146(1), pages 39-58, November.
    6. Lehtinen, Esa & Pälli, Pekka, 2011. "Conversational use of genres in managerial meetings," Scandinavian Journal of Management, Elsevier, vol. 27(3), pages 287-296, September.

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