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In the vanguard of openness: which dynamic capabilities are essential for innovative KIBS firms to develop?

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  • Matthijs J. Janssen
  • Carolina Castaldi
  • Alexander S. Alexiev

Abstract

In this paper, we examine whether the innovativeness of knowledge intensive business services (KIBS) firms is affected by their inherently high rate of interactions with clients and partners. Even if such firms do not deliberately follow an open innovation strategy, they are exposed to knowledge flows from other organisations. A particularly interesting issue is the connection between openness and the need to develop dynamic capabilities for distinct phases of knowledge processing. Building on resource-based views, we have developed hypotheses on the respective importance of KIBS firms’ dynamic capabilities and their inclination to engage in open innovation. Since clients and partners can contribute to activities especially at the beginning and end of the innovation value chain, KIBS should consider focusing on developing a ‘conceptualizing’ capability for translating raw ideas into marketable service propositions. The importance of this capability is confirmed by our regression analyses on survey data from 125 KIBS in the Netherlands. By contributing to the literature on KIBS and open innovation, we shed light on strategically balancing capability development and external capability sourcing.

Suggested Citation

  • Matthijs J. Janssen & Carolina Castaldi & Alexander S. Alexiev, 2018. "In the vanguard of openness: which dynamic capabilities are essential for innovative KIBS firms to develop?," Industry and Innovation, Taylor & Francis Journals, vol. 25(4), pages 432-457, April.
    • Handle: RePEc:taf:indinn:v:25:y:2018:i:4:p:432-457
    DOI: 10.1080/13662716.2017.1414758
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    Cited by:

    1. Romina Gómez-Prado & Aldo Alvarez-Risco & Berdy Briggitte Cuya-Velásquez & Marián Arias-Meza & Nilda Campos-Dávalos & Luis Juarez-Rojas & Maria de las Mercedes Anderson-Seminario & Shyla Del-Aguila-Ar, 2022. "Product Innovation, Market Intelligence and Pricing Capability as a Competitive Advantage in the International Performance of Startups: Case of Peru," Sustainability, MDPI, vol. 14(17), pages 1-21, August.
    2. Jeroen Content & Nicola Cortinovis & Koen Frenken & Jacob Jordaan, 2022. "The roles of KIBS and R&D in the industrial diversification of regions," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 68(1), pages 29-64, February.
    3. David Doloreux & Ekaterina Turkina & Ari Van Assche, 2019. "Innovation type and external knowledge search strategies in KIBS: evidence from Canada," Service Business, Springer;Pan-Pacific Business Association, vol. 13(3), pages 509-530, September.
    4. Leckel, Anja & Veilleux, Sophie & Dana, Leo Paul, 2020. "Local Open Innovation: A means for public policy to increase collaboration for innovation in SMEs," Technological Forecasting and Social Change, Elsevier, vol. 153(C).

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