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Bridging boundaries between organizations in construction

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  • Sofia Pemsel
  • Kristian Widen

Abstract

Organizations have boundaries that serve various purposes; for example, differentiating internal operations from external activities and controlling flows of information. Boundaries can however hinder knowledge exchange in inter-organizational collaboration, leading to less effective outcomes. Empirical results from comparative case studies on how boundaries between organizations in a project can be bridged effectively to support knowledge exchange are presented. End-user organizations and real estate companies form the subjects of the enquiry. The results show that the depth of involvement of the end-user organization varies widely and, with it, the use of bridging roles and activities. To identify bridging strategies that can foster productive knowledge exchange in inter-organizational collaboration, it is necessary to understand contextual aspects of end-users' needs to ensure the availability of sufficient competence within, and time for, the project team to perform its duties.

Suggested Citation

  • Sofia Pemsel & Kristian Widen, 2011. "Bridging boundaries between organizations in construction," Construction Management and Economics, Taylor & Francis Journals, vol. 29(5), pages 495-506.
    • Handle: RePEc:taf:conmgt:v:29:y:2011:i:5:p:495-506
    DOI: 10.1080/01446193.2011.563786
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    References listed on IDEAS

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