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Level of administrative empowerment at private institution and its impact on institutional performance: a case study

Author

Listed:
  • Ahmad Ismail Al Maani

    (Modern College of Business and Science, Oman)

  • Ahmad Al Adwan

    (Al-Ahliyya Amman University, Jordan)

  • Ahmad Yousef Areiqat

    (Al-Ahliyya Amman University, Jordan)

  • Ahmad M. A. Zamil

    (Prince Sattam Bin Abdulaziz University, Saudi Arabia)

  • Anas A. Salameh

    (Prince Sattam Bin Abdulaziz University, Saudi Arabia)

Abstract

The study aims to scrutinize the level of administrative empowerment involving its dimensions (delegating powers/devolution of authorities, independence, learning, and training) on institutional performance (commitment to quality standards, achieving the goals, and staff performance) of Al-Ahliyya Amman University (AAU). The researchers applied the descriptive-analytical method by developing a questionnaire that was distributed among a simple random sample consisting of (200) members, and the data were analyzed, and the assumptions were tested using the statistical program (SPSS v20). The findings of the study revealed that there was a statistically significant impact of the level of administrative empowerment including its combined dimensions on the institutional performance at AAU. Furthermore, there was a statistically significant impact of the level of administrative empowerment involving its combined dimensions on the commitment to quality standards at AAU. The researchers recommend adopting a strategy that achieves the implementation of modern management concepts at AAU such as career empowerment, Total Quality Management (TQM), and teamwork, as well as focusing on the qualification of AAU staff. Such training will help workers practice career empowerment through the implementation of specific action plans for developmental purposes, the development of annual training plans, the use of effective means such as lectures, and motivating employees to participate in training courses and activities.

Suggested Citation

  • Ahmad Ismail Al Maani & Ahmad Al Adwan & Ahmad Yousef Areiqat & Ahmad M. A. Zamil & Anas A. Salameh, 2020. "Level of administrative empowerment at private institution and its impact on institutional performance: a case study," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 8(2), pages 500-511, December.
    • Handle: RePEc:ssi:jouesi:v:8:y:2020:i:2:p:500-511
    DOI: 10.9770/jesi.2020.8.2(30)
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    References listed on IDEAS

    as
    1. Wea'am Aref Khalayleh & Dr. Ra’ed Masa’deh & Prof. Musa Al-Lozi, 2017. "Administrative Empowerment and its Role on the Work Teams Performance: A Literature Review," Journal of Social Sciences (COES&RJ-JSS), , vol. 6(4), pages 851-868, October.
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    More about this item

    Keywords

    administrative empowerment; devolution of authorities; job satisfaction; decentralization; institutional performance; teamwork;
    All these keywords.

    JEL classification:

    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
    • L25 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Performance
    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • M53 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Training

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