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Open innovation: the missing nexus between entrepreneurial orientation, total quality management, and performance of SMEs

Author

Listed:
  • Muzaffar Asad

    (Dhofar University)

  • Muhammad Uzair Asif

    (University Utara Malaysia)

  • Mohammed Ali Bait Ali Sulaiman

    (Dhofar University)

  • Mir Shahid Satar

    (Saudi Electronic University)

  • Ghadah Alarifi

    (Princess Nourah bint Abdulrahman University)

Abstract

Drawing upon the theoretical foundations of the resource-based view, the current research aims to examine the mediating role of open innovation between entrepreneurial orientation, total quality management, and SMEs performance. Open innovation is not new, but SMEs operating in the developing economies are unaware of it importance and need. A structural equation model was used in the study to evaluate the relationships between the data collected from 270 SMEs with the help of adopted questionnaires. The results confirmed the impact of entrepreneurial along with total quality management on open innovation as well as the performance of SMEs. Second, the indirect impact of entrepreneurial orientation along with total quality management via open innovation has also been established which is proven as significant. Owners and managers of SMEs should consider customer-driven practices in an entrepreneurial manner to achieve elevated levels of performance based on the study’s findings.

Suggested Citation

  • Muzaffar Asad & Muhammad Uzair Asif & Mohammed Ali Bait Ali Sulaiman & Mir Shahid Satar & Ghadah Alarifi, 2023. "Open innovation: the missing nexus between entrepreneurial orientation, total quality management, and performance of SMEs," Journal of Innovation and Entrepreneurship, Springer, vol. 12(1), pages 1-13, December.
    • Handle: RePEc:spr:joiaen:v:12:y:2023:i:1:d:10.1186_s13731-023-00335-7
    DOI: 10.1186/s13731-023-00335-7
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    References listed on IDEAS

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    1. Syed Hussain Haider & Muzaffar Asad & Minaa Fatima & Rana Zain Ul Abidin, 2017. "Microfinance and Performance of Micro and Small Enterprises: Does Training have an Impact," Journal of Entrepreneurship and Business Innovation, Macrothink Institute, Journal of Entrepreneurship and Business Innovation, vol. 4(1), pages 113-113, December.
    2. Patrick Kreiser & Louis Marino & Donald Kuratko & K. Weaver, 2013. "Disaggregating entrepreneurial orientation: the non-linear impact of innovativeness, proactiveness and risk-taking on SME performance," Small Business Economics, Springer, vol. 40(2), pages 273-291, February.
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    4. Eunice Abdul, Omolara, 2018. "Entrepreneurial skills and growth of Small and Medium Enterprise (SMEs): A comparative analysis of Nigerian entrepreneurs and Minority entrepreneurs in the UK," MPRA Paper 86751, University Library of Munich, Germany, revised 19 Apr 2018.
    5. Adeel Tariq & Yuosre Badir & Supasith Chonglerttham, 2019. "Green innovation and performance: moderation analyses from Thailand," European Journal of Innovation Management, Emerald Group Publishing Limited, vol. 22(3), pages 446-467, January.
    6. John Forth & Alex Bryson, 2019. "Management practices and SME performance," Scottish Journal of Political Economy, Scottish Economic Society, vol. 66(4), pages 527-558, September.
    7. Tariq, Adeel & Badir, Yuosre F. & Tariq, Waqas & Bhutta, Umair Saeed, 2017. "Drivers and consequences of green product and process innovation: A systematic review, conceptual framework, and future outlook," Technology in Society, Elsevier, vol. 51(C), pages 8-23.
    8. Sadiku-Dushi, Nora & Dana, Léo-Paul & Ramadani, Veland, 2019. "Entrepreneurial marketing dimensions and SMEs performance," Journal of Business Research, Elsevier, vol. 100(C), pages 86-99.
    9. JinHyo Joseph Yun & DongKyu Won & KyungBae Park, 2018. "Entrepreneurial cyclical dynamics of open innovation," Journal of Evolutionary Economics, Springer, vol. 28(5), pages 1151-1174, December.
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    Cited by:

    1. Sintayehu Assefa Yirga & Misrak Ayalew Beshir, 2025. "The effect of total quality management practices on innovation: evidence from selected agricultural technical and vocational education training colleges in Ethiopia," Journal of Innovation and Entrepreneurship, Springer, vol. 14(1), pages 1-26, December.
    2. Ali Mohsin Salim Ba Awain & Muzaffar Asad & Mohammed Ali Bait Ali Sulaiman & Muhammad Uzair Asif & Khalid Salim Al Shanfari, 2025. "Impact of Supply Chain Risk Management on Product Innovation Performance of Omani SMEs: Synergetic Moderation of Technological Turbulence and Entrepreneurial Networking," Sustainability, MDPI, vol. 17(7), pages 1-21, March.

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