IDEAS home Printed from https://ideas.repec.org/a/spr/gjofsm/v25y2024i1d10.1007_s40171-024-00373-4.html
   My bibliography  Save this article

Analyzing Barriers in Adoption of Artificial Intelligence for Resilient Health Care Services to Society

Author

Listed:
  • Girish Kumar

    (Delhi Technological University)

  • Rajesh Kumar Singh

    (Management Development Institute (MDI))

  • Vedpal Arya

    (National University of Singapore)

  • Shivam Kumar Mishra

    (Delhi Technological University)

Abstract

Artificial intelligence (AI) is emerging as an alternative solution in the healthcare sector, offering opportunities to enhance efficiency and optimize the utilization of precious resources. The nascent stage of AI application in the Indian healthcare sector has gained momentum during COVID-19, witnessing a surge in AI-based startups and companies specializing in diagnostic and prescriptive healthcare. This paper systematically analyzes barriers to AI application in the Indian context, incorporating the concept of flexibility, and proposes insights for fostering its adoption for resilient and sustainable healthcare practices. The identified barriers are drawn from literature and experts’ inputs. These are further investigated using the decision-making trial and evaluation and laboratory methodology. This analysis not only categorizes barriers into cause-and-effect groups but also emphasizes the need for flexibility to adapt AI solutions to the dynamic healthcare sector. The paper underscores foundational barriers, including inadequate regulations, lack of awareness, high adaptation costs, and a scarcity of skilled AI expertise. In addition to managerial and social implications concerning regulation, implementation, economic viability, and data privacy, the study promotes flexibility as a key factor in addressing the evolving challenges in healthcare.

Suggested Citation

  • Girish Kumar & Rajesh Kumar Singh & Vedpal Arya & Shivam Kumar Mishra, 2024. "Analyzing Barriers in Adoption of Artificial Intelligence for Resilient Health Care Services to Society," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(1), pages 179-197, March.
    • Handle: RePEc:spr:gjofsm:v:25:y:2024:i:1:d:10.1007_s40171-024-00373-4
    DOI: 10.1007/s40171-024-00373-4
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s40171-024-00373-4
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s40171-024-00373-4?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Videsh Desingh & Baskaran R, 2022. "Internet of Things adoption barriers in the Indian healthcare supply chain: An ISM‐fuzzy MICMAC approach," International Journal of Health Planning and Management, Wiley Blackwell, vol. 37(1), pages 318-351, January.
    2. Suharti Ishak & Mohd Rizaimy Shaharudin & Nor Azura Mohamed Salim & Amir Imran Zainoddin & Zichun Deng, 2023. "The Effect of Supply Chain Adaptive Strategies During the COVID-19 Pandemic on Firm Performance in Malaysia's Semiconductor Industries," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(3), pages 439-458, September.
    3. Toorajipour, Reza & Sohrabpour, Vahid & Nazarpour, Ali & Oghazi, Pejvak & Fischl, Maria, 2021. "Artificial intelligence in supply chain management: A systematic literature review," Journal of Business Research, Elsevier, vol. 122(C), pages 502-517.
    4. Bag, Surajit & Dhamija, Pavitra & Singh, Rajesh Kumar & Rahman, Muhammad Sabbir & Sreedharan, V. Raja, 2023. "Big data analytics and artificial intelligence technologies based collaborative platform empowering absorptive capacity in health care supply chain: An empirical study," Journal of Business Research, Elsevier, vol. 154(C).
    5. Leone, Daniele & Schiavone, Francesco & Appio, Francesco Paolo & Chiao, Benjamin, 2021. "How does artificial intelligence enable and enhance value co-creation in industrial markets? An exploratory case study in the healthcare ecosystem," Journal of Business Research, Elsevier, vol. 129(C), pages 849-859.
    6. Idiano D’Adamo & Massimo Gastaldi & Jacopo Piccioni & Paolo Rosa, 2023. "The Role of Automotive Flexibility in Supporting the Diffusion of Sustainable Mobility Initiatives: A Stakeholder Attitudes Assessment," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(3), pages 459-481, September.
    7. Ragmoun Wided, 2023. "IT Capabilities, Strategic Flexibility and Organizational Resilience in SMEs Post-COVID-19: A Mediating and Moderating Role of Big Data Analytics Capabilities," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(1), pages 123-142, March.
    8. Azad Singh Bali & M Ramesh, 2023. "Knowledge–practice gap in healthcare payments: the role of policy capacity," Policy and Society, Darryl S. Jarvis and M. Ramesh, vol. 42(3), pages 406-418.
    9. Bernardo Gala-Velásquez & Américo Hurtado-Palomino & Angela Y. Arredondo-Salas, 2023. "Organisational Flexibility and Innovation Performance: The Moderating Role of Management Support," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(2), pages 219-234, June.
    10. Shiwangi Singh & Sanjay Dhir & Stuart Evans & Sushil, 2021. "The Trajectory of Two Decades of Global Journal of Flexible Systems Management and Flexibility Research: A Bibliometric Analysis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(4), pages 377-401, December.
    11. Yousefi, Samuel & Mohamadpour Tosarkani, Babak, 2022. "An analytical approach for evaluating the impact of blockchain technology on sustainable supply chain performance," International Journal of Production Economics, Elsevier, vol. 246(C).
    12. Bablu Kumar Dhar & Alessandro Stasi & Jesper Ole Döpping & Md Abu Issa Gazi & Jakhongir Shaturaev & Sabrina Maria Sarkar, 2022. "Mediating Role of Strategic Flexibility Between Leadership Styles on Strategic Execution: A Study on Bangladeshi Private Enterprises," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(3), pages 409-420, September.
    13. Alzahrani, Ahmed Ibrahim & Al-Samarraie, Hosam & Eldenfria, Atef & Dodoo, Joana Eva & Alalwan, Nasser, 2022. "Users’ intention to continue using mHealth services: A DEMATEL approach during the COVID-19 pandemic," Technology in Society, Elsevier, vol. 68(C).
    14. A. Kumar & V. Mani & V. Jain & H. Gupta & V.G. Venkatesh, 2023. "Managing Healthcare Supply Chain through Artificial Intelligence (AI): A Study of Critical Success Factors," Post-Print hal-04433058, HAL.
    15. Mario Tani & Ciro Troise & Paola De Bernardi & Tian Han, 2022. "Innovating the supply chain in health-related crises: some evidence from ISINNOVA case," European Journal of Innovation Management, Emerald Group Publishing Limited, vol. 25(6), pages 716-734, May.
    16. Jingsi Zhang & Liangqun Qi, 2021. "Crisis Preparedness of Healthcare Manufacturing Firms during the COVID-19 Outbreak: Digitalization and Servitization," IJERPH, MDPI, vol. 18(10), pages 1-23, May.
    17. Bhavya Sharma & Murari Lal Mittal & Gunjan Soni & Bharti Ramtiyal, 2023. "An Implementation Framework for Resiliency Assessment in a Supply Chain," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(4), pages 591-614, December.
    18. Dmitry Ivanov & Alexandre Dolgui, 2020. "Viability of intertwined supply networks: extending the supply chain resilience angles towards survivability. A position paper motivated by COVID-19 outbreak," International Journal of Production Research, Taylor & Francis Journals, vol. 58(10), pages 2904-2915, May.
    19. Samia Zaoui & Clovis Foguem & Dieudonné Tchuente & Samuel Fosso-Wamba & Bernard Kamsu-Foguem, 2023. "The Viability of Supply Chains with Interpretable Learning Systems: The Case of COVID-19 Vaccine Deliveries," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(4), pages 633-657, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Md Maruf Hossan Chowdhury & Priyabrata Chowdhury & Mohammed Quaddus & Kazi Waziur Rahman & Sakib Shahriar, 2024. "Flexibility in Enhancing Supply Chain Resilience: Developing a Resilience Capability Portfolio in the Event of Severe Disruption," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(2), pages 395-417, June.
    2. Soumya Varma & Nitin Singh & Ajit Patra, 2024. "Supply Chain Flexibility: Unravelling the Research Trajectory Through Citation Path Analysis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(2), pages 199-222, June.
    3. Shubhendu Singh & Subhas Chandra Misra & Gaurvendra Singh, 2024. "Leveraging Additive Manufacturing for Enhanced Supply Chain Resilience and Sustainability: A Strategic Integration Framework," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(2), pages 343-368, June.
    4. Adrian Tootell & Leanne Treadwell & Rebekah Schulz & Belinda Margetts & Jessica Grozdanov & Geoff Spinks, 2023. "Developing Flexible Risk Management Systems for Resilience in a Post-pandemic World: Can Lessons from a Makerspace Case Study Support Pacific Island Communities?," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(1), pages 101-118, December.
    5. Reza Kiani Mavi & Neda Kiani Mavi & Seyed Ashkan Hosseini Shekarabi & Matthew Pepper’s & Sean Arisian, 2023. "Supply Chain Resilience: A Common Weights Efficiency Analysis with Non-discretionary and Non-controllable Inputs," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(1), pages 77-99, December.
    6. Mesbahuddin Chowdhury & Md. Aftab Uddin & Shetu Ranjan Biswas & Ashraful Islam Hridoy, 2025. "Promoting Human Resource and Innovative Climate to Foster Organizational Resilience During Pandemic Time: The Mediating Role of Employee Resilience," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 26(1), pages 55-85, March.
    7. Arun Abraham Elias & Matthew Pepper & Gurmeet Singh, 2023. "Towards a Holistic Definition of Post-pandemic Resilience: The Pacific Context," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(1), pages 1-8, December.
    8. John Enrique Sánchez Otero & Jaider Manuel Vega Jurado & Joaquín Alegre Vidal, 2023. "Factors that Influence the Development of Innovations with a Social Focus in the Firm: A Systematic Literature Review," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(3), pages 341-360, September.
    9. Elena G. Popkova & Shakhlo T. Ergasheva & Nadezhda K. Savelyeva & Marija A. Troyanskaya, 2024. "Change Management for the Sustainable Development of the Agrarian Economy of Artificial Intelligence," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(1), pages 79-90, September.
    10. Idiano D’Adamo & Cinzia Daraio & Simone Di Leo & Léopold Simar, 2024. "A Flexible and Sustainable Analysis of Waste Efficiency at the European Level," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(4), pages 881-894, December.
    11. Dimple & Mamta Tripathi, 2024. "Bridging the Gap Between High-Performance Work System and Organizational Performance: Role of Organizational Agility, Transformational Leadership, and Human Resource Flexibility," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(2), pages 369-393, June.
    12. Andrés Fernández-Miguel & Davide Settembre-Blundo & Marco Vacchi & Fernando E. García-Muiña, 2025. "Thermoeconomics Meets Business Science: Systemic Exergy Management (SYMΞX) as a New Theoretical and Flexible Framework for Sustainability," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 26(1), pages 111-139, March.
    13. Adilson Carlos Yoshikuni & Rajeev Dwivedi & Marcio Quadros Lopes Santos & Ronaldo Fragoso & Anderson Costa Souza & Fabio Henrique Sousa & Wagner Argibe Pio Santos & Denise Souza Romboli, 2024. "Effects of Knowledge Management Processes by Strategic Management Accounting on Organizational Ambidexterity: Mediation of Operational Processes Under Environmental Dynamism," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(3), pages 513-532, September.
    14. Alhamzah Alnoor & Abbas Gatea Atiyah & Sammar Abbas, 2024. "Unveiling the Determinants of Digital Strategy from the Perspective of Entrepreneurial Orientation Theory: A Two-Stage SEM-ANN Approach," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(2), pages 243-260, June.
    15. Shoufeng Ji & Pengyun Zhao & Tingting Ji, 2023. "A Hybrid Optimization Method for Sustainable and Flexible Design of Supply–Production–Distribution Network in the Physical Internet," Sustainability, MDPI, vol. 15(7), pages 1-34, April.
    16. Thanh Tiep Le & Muhammad Mohiuddin, 2024. "Organizational Inertia and Firm Performance: Mediating Role of Green Business Model, and Open Innovation in Manufacturing SMEs of Emerging Markets," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(2), pages 325-341, June.
    17. Md. Ismail Hossain & Subrata Talapatra & Palash Saha & H. M. Belal, 2025. "From Theory to Practice: Leveraging Digital Twin Technologies and Supply Chain Disruption Mitigation Strategies for Enhanced Supply Chain Resilience with Strategic Fit in Focus," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 26(1), pages 87-109, March.
    18. Mohammed A. Abu Rumman & Enas Alqudah, 2024. "The Impact of Green HRM on Lean Soft Practices Implementation: A Mediating Role of Organizational Flexibility," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(4), pages 705-731, December.
    19. James Dominic & Anto Joseph & Garima Sisodia, 2023. "The Role of the Banking Sector in Economic Resurgence and Resilience: Evidence from Pacific Island Countries," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(1), pages 9-30, December.
    20. Vivek Vohra & Shiwangi Singh & Tanusree Dutta, 2024. "Embracing Flexibility Post-COVID-19: A Systematic Review of Flexible Working Arrangements Using the SCM-TBFO Framework," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(1), pages 1-26, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:gjofsm:v:25:y:2024:i:1:d:10.1007_s40171-024-00373-4. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.