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The Effects of Grievance Activity on Productivity

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  • Casey Ichniowski

Abstract

This study develops and tests a production function that includes a plant's grievance filing rate as a determinant of productivity. Application of that function to data on nine unionized paper mills for 1976–82 shows that the more grievances that were filed in a mill, the lower that mill's productivity. Although this effect produced only small percentage changes in the productivity of these mills, the author argues that these changes could result in much larger percentage changes in the mills' operating profits. Finally, a comparison between the productivity of the nine union mills and that of a nonunion mill that has no grievance procedure shows that the nonunion mill has significantly lower productivity.

Suggested Citation

  • Casey Ichniowski, 1986. "The Effects of Grievance Activity on Productivity," ILR Review, Cornell University, ILR School, vol. 40(1), pages 75-89, October.
    • Handle: RePEc:sae:ilrrev:v:40:y:1986:i:1:p:75-89
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    Cited by:

    1. Ariel Avgar, 2020. "Integrating Conflict: A Proposed Framework for the Interdisciplinary Study of Workplace Conflict and Its Management," ILR Review, Cornell University, ILR School, vol. 73(2), pages 281-311, March.
    2. Casey Ichniowski & Kathryn Shaw & Giovanna Prennushi, 1995. "The Effects of Human Resource Management Practices on Productivity," NBER Working Papers 5333, National Bureau of Economic Research, Inc.
    3. Alexander J. S. Colvin, 2013. "Participation Versus Procedures in Non-Union Dispute Resolution," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 52, pages 259-283, January.
    4. John T. Addison & Paulino Teixeira, 2020. "Trust and Workplace Performance," British Journal of Industrial Relations, London School of Economics, vol. 58(4), pages 874-903, December.

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