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Understanding nurses’ work: Exploring the links between changing work, labour relations, workload, stress, retention and recruitment

Author

Listed:
  • Susan M Hart
  • Amy M Warren

Abstract

This article enhances our understanding of nurses’ work as they see it, in an exploration of the links between changing work, the labour relations climate, workload, stress, retention and recruitment. Conventionally separate bodies of literature on occupational health and safety, public sector industrial relations and human resource management informed the design and implementation of the study. Interviews with nurses revealed a high level of commitment but also indicated clear links between the labour relations climate, work intensification leading to high stress and poor work–life balance, retention and recruitment. The study concludes that working conditions must be improved to gain a healthy workplace and because wage increases on their own are not enough to make nursing more attractive.

Suggested Citation

  • Susan M Hart & Amy M Warren, 2015. "Understanding nurses’ work: Exploring the links between changing work, labour relations, workload, stress, retention and recruitment," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 36(2), pages 305-329, May.
  • Handle: RePEc:sae:ecoind:v:36:y:2015:i:2:p:305-329
    DOI: 10.1177/0143831X13505119
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    References listed on IDEAS

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    1. Zeytinoglu, Isik Urla & Denton, Margaret & Davies, Sharon & Baumann, Andrea & Blythe, Jennifer & Boos, Linda, 2006. "Retaining nurses in their employing hospitals and in the profession: Effects of job preference, unpaid overtime, importance of earnings and stress," Health Policy, Elsevier, vol. 79(1), pages 57-72, November.
    2. Isik U. Zeytinoglu & Margaret Denton & Sharon Davies & Andrea Baumann & Jennifer Blythe & Linda Boos, 2007. "Deteriorated External Work Environment, Heavy Workload and Nurses' Job Satisfaction and Turnover Intention," Canadian Public Policy, University of Toronto Press, vol. 33(s1), pages 31-48, January.
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    Cited by:

    1. Amy L Fraher, 2019. "The vulnerability of quasi-professional experts: A study of the changing character of US airline pilots’ work," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 40(4), pages 867-889, November.
    2. Firat K Sayin & Margaret Denton & Catherine Brookman & Sharon Davies & James Chowhan & Isik U Zeytinoglu, 2021. "The role of work intensification in intention to stay: A study of personal support workers in home and community care in Ontario, Canada," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 42(4), pages 917-936, November.

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