IDEAS home Printed from https://ideas.repec.org/a/rnd/arimbr/v17y2025i3p381-385.html

Determinants of Perceived Travel Risk Among Travelers in Puncak Alam, Selangor: The Role of Purchasers’ Behavior, Legal Challenges and Insurance Availability

Author

Listed:
  • Mohd Faizol Rizal bin Mohd Rasid
  • Ainol Fizy in Ruslan
  • Faziatul Amillia Mohamad Basir
  • Nurul Hidayah binti Zainal
  • Ammar Amierul bin Zahba

Abstract

This study investigates the determinants of perceived travel risk among travelers in Puncak Alam, Selangor, a growing suburban destination in Malaysia. In an era marked by global uncertainty, travellers’ perceptions of risk significantly influence travel behaviour, destination choice, and engagement in tourism activities. This research examines how purchasers’ behaviour, legal challenges, and insurance availability shape individual perceptions of travel-related risks. The study posits that these perceptions are further influenced by geographical and socio-economic characteristics of the host environment. This study adopted a quantitative descriptive research methodology design, collecting data from 150 respondents selected through convenience sampling, a type of non-probability sampling method. A structured questionnaire was used as the data collection tool, and the results were analyzed using descriptive statistics and correlation analysis with the help of SPSS software. The results will reveal that the three variables, which are the purchaser’s behaviour, legal frameworks, and insurance accessibility, play a significant role in shaping perceived travel risk. The findings might provide valuable insights for tourism operators, policymakers, and insurance providers in crafting targeted risk management strategies and communication frameworks. By understanding these contributing factors, stakeholders can enhance traveller safety perceptions, support informed travel decisions, and promote sustainable tourism development in emerging destinations. This research contributes to the broader literature on travel risk perception and offers practical implications for improving destination image and tourism service quality in Malaysia.

Suggested Citation

  • Mohd Faizol Rizal bin Mohd Rasid & Ainol Fizy in Ruslan & Faziatul Amillia Mohamad Basir & Nurul Hidayah binti Zainal & Ammar Amierul bin Zahba, 2025. "Determinants of Perceived Travel Risk Among Travelers in Puncak Alam, Selangor: The Role of Purchasers’ Behavior, Legal Challenges and Insurance Availability," Information Management and Business Review, AMH International, vol. 17(3), pages 381-385.
    • Handle: RePEc:rnd:arimbr:v:17:y:2025:i:3:p:381-385
    DOI: 10.22610/imbr.v17i3(I).4691
    as

    Download full text from publisher

    File URL: https://ojs.amhinternational.com/index.php/imbr/article/view/4691/3091
    Download Restriction: no
    File URL: https://ojs.amhinternational.com/index.php/imbr/article/view/4691
    Download Restriction: no
    File URL: https://libkey.io/10.22610/imbr.v17i3(I).4691?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Fangnan Cui & Yaolong Liu & Yuanyuan Chang & Jin Duan & Jizu Li, 2016. "An overview of tourism risk perception," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 82(1), pages 643-658, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mohammad Rashed Hasan Polas & Ratul Kumar Saha & Mosab I. Tabash, 2022. "How does tourist perception lead to tourist hesitation? Empirical evidence from Bangladesh," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(3), pages 3659-3686, March.
    2. Herjanto, Halimin & Amin, Muslim & Purington, Elizabeth F., 2021. "Panic buying: The effect of thinking style and situational ambiguity," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    3. Kisung Jung & Yoonjae Nam, 2026. "Seasonal shifts and pandemic effects on tourist mobility: A study of attraction-level movement patterns in Jeju Island," Electronic Markets, Springer;IIM University of St. Gallen, vol. 36(1), pages 1-20, December.
    4. Zafar, Abaid Ullah & Shahzad, Mohsin & Ashfaq, Muhammad & Shahzad, Khuram, 2023. "Forecasting impulsive consumers driven by macro-influencers posts: Intervention of followers' flow state and perceived informativeness," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    5. Hao Zhang & Taeyoung Cho & Huanjiong Wang, 2019. "The Impact of a Terminal High Altitude Area Defense Incident on Tourism Risk Perception and Attitude Change of Chinese Tourists Traveling to South Korea," Sustainability, MDPI, vol. 12(1), pages 1-13, December.
    6. Pedro Cadenas & Henryk Gzyl, 2021. "Diversification Can Control Probability of Default or Risk, but Not Both," JRFM, MDPI, vol. 14(2), pages 1-10, February.
    7. Feng Xu & Xuejiao Lin & Shuaishuai Li & Wenxia Niu, 2018. "Is Southern Xinjiang Really Unsafe?," Sustainability, MDPI, vol. 10(12), pages 1-21, December.
    8. Zbyn?k ?koda, 2021. "Options UAV applications in the construction industry using photogrammetry," Proceedings of Business and Management Conferences 12713400, International Institute of Social and Economic Sciences.
    9. Judith Nyulas & Ștefan Dezsi & Ionel Haidu & Zsolt Magyari-Sáska & Adrian Niță, 2024. "Attractiveness Assessment Model for Evaluating an Area for a Potential Geopark—Case Study: Hațeg UNESCO Global Geopark (Romania)," Land, MDPI, vol. 13(2), pages 1-25, January.
    10. You-Hai Lu & Peixue Liu & Xiaowan Zhang & Jun Zhang & Caiyun Shen, 2022. "Spatial-Temporal Differences in the Effect of Epidemic Risk Perception on Potential Travel Intention: A Macropsychology-Based Risk Perception Perspective," SAGE Open, , vol. 12(4), pages 21582440221, December.
    11. Marko D. Petrović & Ilija Milovanović & Tamara Gajić & Veronika N. Kholina & Miroslav Vujičić & Ivana Blešić & Filip Đoković & Milan M. Radovanović & Nina B. Ćurčić & Al Fauzi Rahmat & Karlygash Muzdy, 2023. "The Degree of Environmental Risk and Attractiveness as a Criterion for Visiting a Tourist Destination," Sustainability, MDPI, vol. 15(19), pages 1-20, September.
    12. Shengxiang She & Yunzhang Tian & Lin Lu & Iveta Eimontaite & Ting Xie & Yan Sun, 2019. "An Exploration of Hiking Risk Perception: Dimensions and Antecedent Factors," IJERPH, MDPI, vol. 16(11), pages 1-14, June.
    13. Yanjing Gao & Lijun Chen, 2022. "Impact of COVID-19 Risk Perception on Residents’ Behavioural Intention towards Forest Therapy Tourism," Sustainability, MDPI, vol. 14(18), pages 1-18, September.
    14. Le Thanh An & Pham Xuan Hung & Truong Quang Dung & Nguyen Cong Dinh & Nguyen Duc Kien & Tran Minh Tri & Le Anh Quy & Nguyen Thai Phan & Vu Thi Thuy Dung, 2024. "Exploring Relationships Between Nature-Based Destination Attractiveness, Satisfaction, Perceived COVID-19 Risk, and Revisit Intention in Bach Ma National Park, Vietnam," SAGE Open, , vol. 14(4), pages 21582440241, October.
    15. Romina Alkier & Goran Perić & Sandra Dramićanin, 2022. "Travel Risk Perception in a Health Crisis Caused by the Covid-19 Virus: The Case of Serbia," Central European Business Review, Prague University of Economics and Business, vol. 2022(5), pages 85-107.
    16. Kamaruddin Nhajril & Amir Ahmad Fitri & Ali Quratulain Syahirah Awang & Hanafiah Mohd Hafiz, 2024. "Free Independent Travelers (FITS) Travel Preferences and Behavior: A Post-Endemic Perspective," Polish Journal of Sport and Tourism, Sciendo, vol. 31(4), pages 24-32.
    17. Shefang Wang & Chaoru Lu & Chenhui Liu & Yue Zhou & Jun Bi & Xiaomei Zhao, 2020. "Understanding the Energy Consumption of Battery Electric Buses in Urban Public Transport Systems," Sustainability, MDPI, vol. 12(23), pages 1-12, November.
    18. Pelin Okutan & Emre N. Otay, 2025. "Climate Change Risk Perception, Adaptive Capacity and Psychological Distance in Urban Vulnerability: A District-Level Case Study in Istanbul, Türkiye," Sustainability, MDPI, vol. 17(12), pages 1-29, June.
    19. Wolff, Katharina & Larsen, Svein & Øgaard, Torvald, 2019. "How to define and measure risk perceptions," Annals of Tourism Research, Elsevier, vol. 79(C).
    20. Soumen Rej & Arunava Bandyopadhyay & Md. Emran Hossain & Sunil Kumar & Joshua Chukwuma Onwe, 2026. "Navigating sustainable tourism of Sri lanka: assessing the asymmetric impact of external debt and terrorism," SN Business & Economics, Springer, vol. 6(2), pages 1-23, February.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rnd:arimbr:v:17:y:2025:i:3:p:381-385. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Muhammad Tayyab (email available below). General contact details of provider: https://ojs.amhinternational.com/index.php/imbr .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.