IDEAS home Printed from https://ideas.repec.org/a/rau/journl/v7y2012i2p47-59.html
   My bibliography  Save this article

Analysis Of Causal Links And Relationship Between Higher Education Quality, Students’ Satisfaction And Intention, Based On Development Of A Conceptual Model

Author

Listed:
  • Costel Iliuţă Negricea

    () (Romanian American University)

  • Tudor Edu

    () (Romanian American University)

  • Emanuela Maria Avram

    () (Romanian American University)

Abstract

The aim of this article is to identify the causal link between higher education quality, students’satisfaction and their intention to continue studying at the same university. In a globalised world, the universities are exposed to the wide public, and if they want to remain in the market, they need to attract a significant number of students. To this effect, the universities seek to obtain competitive advantages, and make efforts to offer satisfaction to the higher education consumers, in view of retaining them for the next academic cycles: master and PhD. By underlining the causal link between quality of services offered by higher education institutions, students’ satisfaction and intention, we are seeking to develop in this article a conceptual model that would emphasize this bilateral relationship.

Suggested Citation

  • Costel Iliuţă Negricea & Tudor Edu & Emanuela Maria Avram, 2012. "Analysis Of Causal Links And Relationship Between Higher Education Quality, Students’ Satisfaction And Intention, Based On Development Of A Conceptual Model," Romanian Economic Business Review, Romanian-American University, vol. 7(2), pages 47-59, June.
  • Handle: RePEc:rau:journl:v:7:y:2012:i:2:p:47-59
    as

    Download full text from publisher

    File URL: http://www.rebe.rau.ro/RePEc/rau/journl/SU12/REBE-SU12-A5.pdf
    Download Restriction: no

    References listed on IDEAS

    as
    1. Jora Octavian-Dragomir, 2009. "Trei teorii liberale ale proprietăţii şi fundamentele analizei economice în termeni de proprietate (IV – Analiza contrafactuală a aproprierii)," Revista OEconomica, Romanian Society for Economic Science, Revista OEconomica, issue 04, December.
    2. Jora Octavian-Dragomir, 2009. "Trei teorii liberale ale proprietăţii şi fundamentele analizei economice în termeni de proprietate (I – Mises şi utilitarismul liberal)," Revista OEconomica, Romanian Society for Economic Science, Revista OEconomica, issue 01, March.
    Full references (including those not matched with items on IDEAS)

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rau:journl:v:7:y:2012:i:2:p:47-59. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Alex Tabusca). General contact details of provider: http://edirc.repec.org/data/ferauro.html .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.