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Managerial Cultural Intelligence and Small Business in Canada

Author

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  • María Teresa de la Garza Carranza
  • Carolyn P. Egri

Abstract

This study of 122 executives in Canadian small businesses examined the extent to which managerial cultural intelligence was a contributing factor to the organizational effectiveness of small businesses. We found that the cultural intelligence of small business managers engaged in international business was higher than that of small business managers in domestic-only firms. After controlling for firm entrepreneurial orientation, we found that managerial cultural intelligence was positively related to corporate reputation and employee commitment, but not to the financial performance of small businesses. Further, these relationships were similar for small businesses that conducted international business and those that were domestic-only. For internationalized small businesses, managerial cultural intelligence was not influenced by the international scope of business activities. One implication is that cultural intelligence is a managerial competency that is not restricted to international business contexts. Directions for future research on cultural intelligence are identified.

Suggested Citation

  • María Teresa de la Garza Carranza & Carolyn P. Egri, 2010. "Managerial Cultural Intelligence and Small Business in Canada," management revue. Socio-economic Studies, Rainer Hampp Verlag, vol. 21(3), pages 353-371.
  • Handle: RePEc:rai:mamere:1861-9908_mrev_2010_3_carranza
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    File URL: http://www.hampp-verlag.de/hampp_e-journals_mrev.htm#310
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    References listed on IDEAS

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    1. repec:ilo:ilowps:344117 is not listed on IDEAS
    2. Elke Holst & Dean R. Lillard & Thomas A. DiPrete, 2001. "Proceedings of the 2000 Fourth International Conference of German Socio-Economic Panel Study Users (GSOEP 2000): Editorial Introduction," Vierteljahrshefte zur Wirtschaftsforschung / Quarterly Journal of Economic Research, DIW Berlin, German Institute for Economic Research, vol. 70(1), pages 5-6.
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    More about this item

    Keywords

    small business; cultural intelligence; entrepreneurial orientation;

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General
    • L26 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Entrepreneurship
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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