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Role of workplace bullying and workplace incivility for employee performance: Mediated-moderated mechanism

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  • Shahid Mehmood
  • Maham Rasool
  • Masood Ahmed
  • Hossam Haddad
  • Nidal Mahmoud Al-Ramahi

Abstract

Workplace events play a significant role in shaping the performance of employees and organizations. Negative events, in particular, require careful attention due to their severe impact on employee wellbeing and performance. Workplace bullying and incivility are two negative events that can cause significant harm to employees and contribute to poor performance. This study examines the effects of workplace bullying and incivility on employee performance in the presence of perceived psychological wellbeing (PWB), with the moderating role of perceived organizational support (POS) considered for both independent variables and employee performance (EP). The study focuses on female nurses working in the healthcare sector of Azad Jammu and Kashmir. The results of the study indicate that workplace bullying and incivility have adverse effects on employee performance and that PWB mediates these relationships. Moreover, perceived organizational support moderates the relationship between both predictors and the employee performance criterion. In conclusion, the findings of this study highlight the importance of creating a positive and supportive work environment to mitigate the negative effects of workplace bullying and incivility on employee performance.

Suggested Citation

  • Shahid Mehmood & Maham Rasool & Masood Ahmed & Hossam Haddad & Nidal Mahmoud Al-Ramahi, 2024. "Role of workplace bullying and workplace incivility for employee performance: Mediated-moderated mechanism," PLOS ONE, Public Library of Science, vol. 19(1), pages 1-21, January.
    • Handle: RePEc:plo:pone00:0291877
    DOI: 10.1371/journal.pone.0291877
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    References listed on IDEAS

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    1. Dieter Zapf, 1999. "Organisational, work group related and personal causes of mobbing/bullying at work," International Journal of Manpower, Emerald Group Publishing Limited, vol. 20(1/2), pages 70-85, February.
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    Cited by:

    1. Kaichen Zhao & Yu Yan & Zhiqing E. Zhou & Shuaiping Xiao & Donglu Shan & Mujahid Iqbal, 2025. "Punish or help? Third parties’ constructive responses to witnessed workplace incivility: the role of political skill," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 12(1), pages 1-16, December.

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