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Examination of flexibility acquisition policies in dual resource constrained job shops with simultaneous worker learning and forgetting effects

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  • H V Kher

    (University of Delaware)

Abstract

This study investigates worker training related issues in dual resource constrained (DRC)job shop environments with the simultaneous presence of learning, forgetting (which causes relearning) and worker attrition effects. Learning and forgetting occurs as workers are trained in different departments on the shop floor. A recent survey of job shops based in the US indicates that firms are concerned about the relearning losses that accompany worker transfers, and are using a variety of strategies to reduce the effects of relearning. This study uses the learn-forget-learn (LFL) model to capture different learning and forgetting environments in order to understand whether up-front training can be used to reduce relearning and realize the benefits of worker flexibility. Results show that the existing forgetting rate has a significant impact on inventory and customer service performance. Extensive up-front training helps reduce relearning, however, it does not always help improve performance.

Suggested Citation

  • H V Kher, 2000. "Examination of flexibility acquisition policies in dual resource constrained job shops with simultaneous worker learning and forgetting effects," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 51(5), pages 592-601, May.
    • Handle: RePEc:pal:jorsoc:v:51:y:2000:i:5:d:10.1057_palgrave.jors.2600935
    DOI: 10.1057/palgrave.jors.2600935
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    Citations

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    Cited by:

    1. Xu, J. & Xu, X. & Xie, S.Q., 2011. "Recent developments in Dual Resource Constrained (DRC) system research," European Journal of Operational Research, Elsevier, vol. 215(2), pages 309-318, December.
    2. Jaber, Mohamad Y. & Kher, Hemant V. & Davis, Darwin J., 2003. "Countering forgetting through training and deployment," International Journal of Production Economics, Elsevier, vol. 85(1), pages 33-46, July.
    3. Jaber, Mohamad Y. & Guiffrida, Alfred L., 2004. "Learning curves for processes generating defects requiring reworks," European Journal of Operational Research, Elsevier, vol. 159(3), pages 663-672, December.
    4. Geurtsen, M. & Didden, Jeroen B.H.C. & Adan, J. & Atan, Z. & Adan, I., 2023. "Production, maintenance and resource scheduling: A review," European Journal of Operational Research, Elsevier, vol. 305(2), pages 501-529.
    5. Zamiska, John R. & Jaber, Mohamad Y. & Kher, Hemant V., 2007. "Worker deployment in dual resource constrained systems with a task-type factor," European Journal of Operational Research, Elsevier, vol. 177(3), pages 1507-1519, March.
    6. Azizi, Nader & Zolfaghari, Saeed & Liang, Ming, 2010. "Modeling job rotation in manufacturing systems: The study of employee's boredom and skill variations," International Journal of Production Economics, Elsevier, vol. 123(1), pages 69-85, January.
    7. Scott M. Shafer & David A. Nembhard & Mustafa V. Uzumeri, 2001. "The Effects of Worker Learning, Forgetting, and Heterogeneity on Assembly Line Productivity," Management Science, INFORMS, vol. 47(12), pages 1639-1653, December.

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